535: The vast possibilities within knowledge management systems (with Jennifer Smith)

535: The vast possibilities within knowledge management systems (with Jennifer Smith)

Welcome to an episode with Jennifer Smith, the CEO and co-founder of Scribe, Jennifer Smith.

In this episode, Jennifer shared her career journey and how she came up with the ideas that led her to founding Scribe. We discuss the value of institutionalizing knowledge and unleashing know-how from a single person into an asset that's available across the company. We also speak about the massive possibilities that a knowledge management system can have for a company and the impact it can have on a business.

Jennifer Smith is a former VC and McKinsey consultant turned accidental CEO. She interviewed more than 1,200 business leaders on a quest to understand everything there is to know about processes, best practices, and productivity. Now, with her startup Scribe, she's empowering people to own their processes by building the world's first operating system for know-how.

Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

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732: From Harvard Engineer to Inc. 5000 CEO: David G. Ewing on How to Build a Successful Business

732: From Harvard Engineer to Inc. 5000 CEO: David G. Ewing on How to Build a Successful Business

Welcome to an interview with the innovative CEO of Motiv, David G. Ewing where we speak about entrepreneurial resilience and customer experience innovation.    In this episode, David shares his journe...

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731: 10 Shifts from Leadership to Teamship (with Keith Ferrazzi)

731: 10 Shifts from Leadership to Teamship (with Keith Ferrazzi)

Welcome to an interview with an entrepreneur and global thought leader in high-performing teams and Chairman of Ferrazzi Greenlight and its Research Institute, Keith Ferrazzi. In this episode, Keith...

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730: Steps to Becoming a Fractional C-Suite Executive (with Sara Daw)

730: Steps to Becoming a Fractional C-Suite Executive (with Sara Daw)

Welcome to an interview with the author of Strategy and Leadership as Service, Sara Daw. Her new book provides businesses with access to the complete range of functional, emotional, and collective int...

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729: INSEAD Professor on Rethinking Your Growth Logic with Triple Fit Strategy (with Christoph Senn)

729: INSEAD Professor on Rethinking Your Growth Logic with Triple Fit Strategy (with Christoph Senn)

Welcome to an interview with the coauthor of Triple Fit Strategy: How to Build Lasting Customer Relationships and Boost Growth, Christoph Senn. In this episode, Christoph introduces us to the conce...

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728: More Effective Leadership Through Conversations (with Topaz Adizes)

728: More Effective Leadership Through Conversations (with Topaz Adizes)

Welcome to an interview with the author of 12 Questions for Love: A Guide to Intimate Conversations and Deeper Relationships, Topaz Adizes. Topaz After a decade of exploring human connections throu...

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727: Mathematician's Proven Plan for Saving Hospitals, Lives, and Billions of Dollars (with Eugene Litvak)

727: Mathematician's Proven Plan for Saving Hospitals, Lives, and Billions of Dollars (with Eugene Litvak)

Welcome to an interview with healthcare visionary, Eugene Litvak. In this episode, Eugene discussed the challenges in global hospital management, highlighting overcrowded emergency departments, nursin...

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726: The Mindshift Tomorrow's Leaders Need Today (with World-Renowned Futurist, Brian Solis)

726: The Mindshift Tomorrow's Leaders Need Today (with World-Renowned Futurist, Brian Solis)

Welcome to an interview with the author of Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future, Brian Solis. In this episode, Brian discusses the concept of 'Mindshift'—moving be...

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725: Customer Strategy in the Age of AI (with Mark Abraham, BCG's Personalization Lead)

725: Customer Strategy in the Age of AI (with Mark Abraham, BCG's Personalization Lead)

Welcome to an interview with the coauthor of the book Personalized: Customer Strategy in the Age of AI, Mark Abraham. In this episode, we explore the rise of personalization through digital tools a...

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