085: Top Tech Recommendations for a Better Practice

085: Top Tech Recommendations for a Better Practice

To create a better practice you should leverage technology. Here are my top tech recommendations for simplifying, automating and outsourcing your way to freedom.

Show Notes

Here's my a link to download my top tech recommendations, and here's my best overall advice:

After having worked for over a decade with hundreds of lawyers in all kinds of practices, I've zeroed in on three essential elements for making any kind of law practice run a LOT smoother.

1. Simplicity

The simpler your practice is, the better. But how do you create simplicity?

You start by creating systems; for doing common workflows. But you also have to eliminate unnecessary complexity . When you do these two things, your practice will become exponentially easier to run.

2. Automation

This is where technology will make the biggest difference. And when you get enough solid automation going, some key parts of your practice will start to run more by themselves—without you having to be involved.

There's a lot that you can theoretically automate, but I recommend starting with text-based automation , online scheduling services , and email-based referral marketing . That's where you'll get the biggest payoff the most quickly.

Once you've locked in solid automation in those areas you'll start feeling a lot more relaxed and in control.

3. Mobility

When you get adept at working remotely , using cloud services , and virtual assistance , well…

Then you'll finally start to enjoy massive freedom.

You'll spend zero time doing drudgery and more time away from work, having fun.

Harsh Truth Time

Technology, by itself, is not going to make your practice better.

But using it haphazardly (as many lawyers do) will almost certainly make things worse, not better.

Look, technology needs to be used sensibly to fully harness its power.

And if you want to know how to use it sensibly, and effectively —in a way that leads to radical improvement…

…here are two ways that I can help you do that sooner rather than later.

LawFirm Autopilot - Online Program

This is my signature program for learning to simplify, automate and outsource key aspects of your law practice. You can learn more about it here .

Lot's of lawyers have used it to make big changes, even some who call themselves "dinosaur lawyers."

Here are some of the things people have said about this program…

  • "I can honestly say that I'm years ahead of where I would be if had not done this…" —Keith Magness
  • "My practice has grown exponentially because of Ernie."—Stephanie Quigley
  • "Ernie is the man to know if you're trying to build your practice and take it to the next level."—Charles Irvin

The Autopilot program is self-directed so you can go through it at your own pace.

But some folks want more hands on guidance, and want to get results faster. And for them, I offer my 2-Day Live Conference

Happening May 7th & 8th 2020

The Small Firm Bootcamp will be the fastest way to improve your practice, and it includes the Autopilot course as a FREE BONUS.

There will be 18 nationally recognized speakers/consultants that I can personally guarantee will be among the best you've ever seen.

They'll be covering important topics like

  • Creating & refining systems to make your practice run smoother
  • Identifying best options for practice management software
  • Keeping your data secure against hacking or inadvertent loss
  • How to attract better clients by using tasteful, but powerful marketing tactics & tools
  • How to automate the creation of documents using macros and voice-to-text software and apps
  • How to leverage virtual assistance effectively, including how to get part-time lawyer assistance

You can read more about the speakers here , and we'll be revealing the final agenda in a few days.

The most important thing to bear in mind is this: the agenda for the live event is optimized for learning things that can best be learned in a live event.

Whatever can be better explained or taught in an online webinar or lesson has been placed in the online materials that you get access to immediately upon registration. The idea being that you can start working on your practice right away, and do so at your own pace.

General Resources

Thanks to My Sponsor

Smith.ai; is a superior receptionist service for law firms that also helps you convert first-time callers or website visitors into paying clients.

They also offer a free AI Chatbot that provides 24/7 service on your website. Ernie appreciates the superior service they provide to his callers and web visitors, and you will too.

And if you're curious about how a virtual receptionist service can help you take your practice to the next level, check out this ebook.

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

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109: Improving Your "Knowledge Factory"

109: Improving Your "Knowledge Factory"

Show Notes In the Information Age you need to understand how to more effectively process information, and how to create valuable knowledge. You need to be systematic and thoughtful. And you need a good way to capture ideas and refine them over time to create valuable knowledge. Let's talk about how to capture and refine ideas by using a solid note taking system. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Thanks to Our Sponsors Smith.ai is a superior virtual receptionist service for small businesses. They specialize in working with solo and small law firms. Smith.ai offers friendly receptionists who can respond to callers in English or Spanish, screen and schedule new leads, and even take payment for consults. And they do this 7 days a week. The best part is they don't just handle these conversations by phone -- they also have 24/7 live agents and chatbots capturing leads on websites and via text message (even via Facebook Messenger). If there's one growth hack for your practice, this is it. Smith's friendly gatekeepers can staff your front lines while you work uninterrupted. You can finally have the peace of mind that while you're working, you're not missing out on future work. Plans start at just $140 a month for calls or chats. They even offer a totally free chatbot, so there's no excuse! Try Smith.ai today and see for yourself why attorneys like Justie Nicol in Colorado say Smith.ai receptionists are the "secret to business growth and client happiness." Smith.ai offers a free trial, and podcast listeners get an extra $100 discount with promo code ERNIE100. Sign up and learn more at www.smith.ai. Trust me when I say, "Don't let another day go by!" Try Smith.ai. AND... Tracers Gathering information is important for lawyers, especially lawyers who do litigation. As you no doubt know, law doesn't win cases, facts do, and often one or two key facts can make or break a case. Key facts are tied to witnesses who sometimes are elusive. Key facts can involve things about your client that they conveniently "forget" to tell you. And for sure key facts are incriminating things about the opposing party. Key facts can be in social media or any number of public databases. So how do you find the key facts quickly and easily? Well, you can find them but not usually quickly and easily. Even the publicly available information is strewn about in lots of different public records or online locations that you can't find using one Google search. So stop trying to use Google and don't waste time, energy, or money. Use Tracers instead. That's how you can get cost-effective access to asset records, social media posts, and detailed background information on anyone of interest to you or your client. The cost is based on a "pay per search" pricing with a $39 monthly minimum. The searches aren't super expensive so you might only spend $39 per month and be able to do a few searches. But however much you use it you can expense the cost to your client matter because it's an essential service. I recommend that every lawyer at least sign up, learn what it can do, and get used to having an amazing resource at your fingertips. If you use the promo code Ernie100 the first $100 of your search will be free. EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at https://emeraldcitypro.com

21 Juli 202043min

108: Email can be fun (or at least productive)

108: Email can be fun (or at least productive)

Ideally, you should touch each email only once. You need a good system for processing your emails quickly and effectively, because how you make decisions about handling email says a lot about how effective you are at making higher level decisions. Hey.com; the new email service that I'm trying out (using the email address ernieattorney@hey.com) Jason Fried's books on Amazon Jason Fried's blog post about how his company thinks about design in their products (i.e. Hey email) Sanebox; is the email filtering service that I use for my work emails, and it's used by many other tech-savvy, highly productive folks so you know it's good. Spark email is the smartphone app I use to process my work email. It lets me use canned templates for common responses. I love it! General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Thanks to Our Sponsors Smith.ai is a superior virtual receptionist service for small businesses. They specialize in working with solo and small law firms. Smith.ai offers friendly receptionists who can respond to callers in English or Spanish, screen and schedule new leads, and even take payment for consults. And they do this 7 days a week. The best part is they don't just handle these conversations by phone -- they also have 24/7 live agents and chatbots capturing leads on websites and via text message (even via Facebook Messenger). If there's one growth hack for your practice, this is it. Smith's friendly gatekeepers can staff your front lines while you work uninterrupted. You can finally have the peace of mind that while you're working, you're not missing out on future work. Plans start at just $140 a month for calls or chats. They even offer a totally free chatbot, so there's no excuse! Try Smith.ai today and see for yourself why attorneys like Justie Nicol in Colorado say Smith.ai receptionists are the "secret to business growth and client happiness." Smith.ai offers a free trial, and podcast listeners get an extra $100 discount with promo code ERNIE100. Sign up and learn more at www.smith.ai. Trust me when I say, "Don't let another day go by!" Try Smith.ai. AND... Tracers Gathering information is important for lawyers, especially lawyers who do litigation. As you no doubt know, law doesn't win cases, facts do, and often one or two key facts can make or break a case. Key facts are tied to witnesses who sometimes are elusive. Key facts can involve things about your client that they conveniently "forget" to tell you. And for sure key facts are incriminating things about the opposing party. Key facts can be in social media or any number of public databases. So how do you find the key facts quickly and easily? Well, you can find them but not usually quickly and easily. Even the publicly available information is strewn about in lots of different public records or online locations that you can't find using one Google search. So stop trying to use Google and don't waste time, energy, or money. Use Tracers instead. That's how you can get cost-effective access to asset records, social media posts, and detailed background information on anyone of interest to you or your client. The cost is based on a "pay per search" pricing with a $39 monthly minimum. The searches aren't super expensive so you might only spend $39 per month and be able to do a few searches. But however much you use it you can expense the cost to your client matter because it's an essential service. I recommend that every lawyer at least sign up, learn what it can do, and get used to having an amazing resource at your fingertips. If you use the promo code Ernie100 the first $100 of your search will be free. EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at https://emeraldcitypro.com

14 Juli 202045min

107: Managing Information in an Age of Digital Disruption

107: Managing Information in an Age of Digital Disruption

If you want to survive in this world of constant change and massive disruption you need to efficiently and effectively process digital information. If you want to thrive you need to get to a higher level and find ways to leverage new opportunities that are arising from the exponentially increasing prevalence of digital technology. YouTube video re: Information Processing (this is a 5 minute video that will quickly explain what I covered with visuals). *Information Anxiety 2, by Richard Saul Wurman General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Thanks to Our Sponsors Smith.ai is a superior virtual receptionist service for small businesses. They specialize in working with solo and small law firms. Smith.ai offers friendly receptionists who can respond to callers in English or Spanish, screen and schedule new leads, and even take payment for consults. And they do this 7 days a week. The best part is they don't just handle these conversations by phone -- they also have 24/7 live agents and chatbots capturing leads on websites and via text message (even via Facebook Messenger). If there's one growth hack for your practice, this is it. Smith's friendly gatekeepers can staff your front lines while you work uninterrupted. You can finally have the peace of mind that while you're working, you're not missing out on future work. Plans start at just $140 a month for calls or chats. They even offer a totally free chatbot, so there's no excuse! Try Smith.ai today and see for yourself why attorneys like Justie Nicol in Colorado say Smith.ai receptionists are the "secret to business growth and client happiness." Smith.ai offers a free trial, and podcast listeners get an extra $100 discount with promo code ERNIE100. Sign up and learn more at www.smith.ai. Trust me when I say, "Don't let another day go by!" Try Smith.ai. AND... Tracers Gathering information is important for lawyers, especially lawyers who do litigation. As you no doubt know, law doesn't win cases, facts do, and often one or two key facts can make or break a case. Key facts are tied to witnesses who sometimes are elusive. Key facts can involve things about your client that they conveniently "forget" to tell you. And for sure key facts are incriminating things about the opposing party. Key facts can be in social media or any number of public databases. So how do you find the key facts quickly and easily? Well, you can find them but not usually quickly and easily. Even the publicly available information is strewn about in lots of different public records or online locations that you can't find using one Google search. So stop trying to use Google and don't waste time, energy, or money. Use Tracers instead. That's how you can get cost-effective access to asset records, social media posts, and detailed background information on anyone of interest to you or your client. The cost is based on a "pay per search" pricing with a $39 monthly minimum. The searches aren't super expensive so you might only spend $39 per month and be able to do a few searches. But however much you use it you can expense the cost to your client matter because it's an essential service. I recommend that every lawyer at least sign up, learn what it can do, and get used to having an amazing resource at your fingertips. If you use the promo code Ernie100 the first $100 of your search will be free. EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at https://emeraldcitypro.com

7 Juli 202029min

106: The power of just six words

106: The power of just six words

Show Notes Simplifying your practice is hard, but you can make it easier. First, learn to shift your mind and start seeing the power of simplicity in everyday language. The six word exercise discussed in this episode can be applied to your business in practical ways. Not Quite What I Was Planning: Six-Word Memoirs by Writers Famous and Obscure The Hemingway app (a free online editing tool) Check out my Trusted Lawyer "Referral Marketing by Email" course. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Thanks to Our Sponsors Smith.ai is a superior virtual receptionist service for small businesses. They specialize in working with solo and small law firms. Smith.ai offers friendly receptionists who can respond to callers in English or Spanish, screen and schedule new leads, and even take payment for consults. And they do this 7 days a week. The best part is they don't just handle these conversations by phone -- they also have 24/7 live agents and chatbots capturing leads on websites and via text message (even via Facebook Messenger). If there's one growth hack for your practice, this is it. Smith's friendly gatekeepers can staff your front lines while you work uninterrupted. You can finally have the peace of mind that while you're working, you're not missing out on future work. Plans start at just $140 a month for calls or chats. They even offer a totally free chatbot, so there's no excuse! Try Smith.ai today and see for yourself why attorneys like Justie Nicol in Colorado say Smith.ai receptionists are the "secret to business growth and client happiness." Smith.ai offers a free trial, and podcast listeners get an extra $100 discount with promo code ERNIE100. Sign up and learn more at www.smith.ai. Trust me when I say, "Don't let another day go by!" Try Smith.ai. AND... Tracers Gathering information is important for lawyers, especially lawyers who do litigation. As you no doubt know, law doesn't win cases, facts do, and often one or two key facts can make or break a case. Key facts are tied to witnesses who sometimes are elusive. Key facts can involve things about your client that they conveniently "forget" to tell you. And for sure key facts are incriminating things about the opposing party. Key facts can be in social media or any number of public databases. So how do you find the key facts quickly and easily? Well, you can find them but not usually quickly and easily. Even the publicly available information is strewn about in lots of different public records or online locations that you can't find using one Google search. So stop trying to use Google and don't waste time, energy, or money. Use Tracers instead. That's how you can get cost-effective access to asset records, social media posts, and detailed background information on anyone of interest to you or your client. The cost is based on a "pay per search" pricing with a $39 monthly minimum. The searches aren't super expensive so you might only spend $39 per month and be able to do a few searches. But however much you use it you can expense the cost to your client matter because it's an essential service. I recommend that every lawyer at least sign up, learn what it can do, and get used to having an amazing resource at your fingertips. If you use the promo code Ernie100 the first $100 of your search will be free. EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at https://emeraldcitypro.com

30 Juni 202025min

105: Work Smarter, Not Harder

105: Work Smarter, Not Harder

Show Notes You want to effectively manage your law business so that you get more work done, more easily, and more reliably. Technology can definitely help, especially automation. But there are other elements besides technology that you need to leverage in a delicate combination. In this episode, you'll discover the other 5 key elements that will enable you to make dramatic improvements to how your law business is managed. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Thanks to Our Sponsors Smith.ai is a superior virtual receptionist service for small businesses. They specialize in working with solo and small law firms. Smith.ai offers friendly receptionists who can respond to callers in English or Spanish, screen and schedule new leads, and even take payment for consults. And they do this 7 days a week. The best part is they don't just handle these conversations by phone -- they also have 24/7 live agents and chatbots capturing leads on websites and via text message (even via Facebook Messenger). If there's one growth hack for your practice, this is it. Smith's friendly gatekeepers can staff your front lines while you work uninterrupted. You can finally have the peace of mind that while you're working, you're not missing out on future work. Plans start at just $140 a month for calls or chats. They even offer a totally free chatbot, so there's no excuse! Try Smith.ai today and see for yourself why attorneys like Justie Nicol in Colorado say Smith.ai receptionists are the "secret to business growth and client happiness." Smith.ai offers a free trial, and podcast listeners get an extra $100 discount with promo code ERNIE100. Sign up and learn more at www.smith.ai. Trust me when I say, "Don't let another day go by!" Try Smith.ai. AND... Tracers Gathering information is important for lawyers, especially lawyers who do litigation. As you no doubt know, law doesn't win cases, facts do, and often one or two key facts can make or break a case. Key facts are tied to witnesses who sometimes are elusive. Key facts can involve things about your client that they conveniently "forget" to tell you. And for sure key facts are incriminating things about the opposing party. Key facts can be in social media or any number of public databases. So how do you find the key facts quickly and easily? Well, you can find them but not usually quickly and easily. Even the publicly available information is strewn about in lots of different public records or online locations that you can't find using one Google search. So stop trying to use Google and don't waste time, energy, or money. Use Tracers instead. That's how you can get cost-effective access to asset records, social media posts, and detailed background information on anyone of interest to you or your client. The cost is based on a "pay per search" pricing with a $39 monthly minimum. The searches aren't super expensive so you might only spend $39 per month and be able to do a few searches. But however much you use it you can expense the cost to your client matter because it's an essential service. I recommend that every lawyer at least sign up, learn what it can do, and get used to having an amazing resource at your fingertips. If you use the promo code Ernie100 the first $100 of your search will be free. EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at https://emeraldcitypro.com

23 Juni 202040min

104: Ruminations on Good Marketing

104: Ruminations on Good Marketing

Show Notes Ernie ruminates about marketing with Ramesh Reddy, a young lawyer that he mentored in his early career. Afterwards, Ramesh focused on learning the fundamentals of marketing his law practice. Both Ernie and Ramesh have found success with the same principles, which they discuss in an informal, engaging way. Ramesh's law firm website Mike Kim (an exceptional marketer/copywriter) Ray Edwards (another exceptional marketer/copywriter) Breakthrough Advertising - by Eugene Schwartz Brené Brown's very popular TED talk on vulnerability Richard's LinkedIn page Check out my Guide to Working Smarter (not harder) and learn how to build a much happier law practice. Or join my Co-Pilot Group Mentoring program and get ongoing guidance from me, and from other lawyers in small firms who are also learning to work smarter. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Thanks to Our Sponsors Smith.ai is a superior virtual receptionist service for small businesses. They specialize in working with solo and small law firms. Smith.ai offers friendly receptionists who can respond to callers in English or Spanish, screen and schedule new leads, and even take payment for consults. And they do this 7 days a week. The best part is they don't just handle these conversations by phone -- they also have 24/7 live agents and chatbots capturing leads on websites and via text message (even via Facebook Messenger). If there's one growth hack for your practice, this is it. Smith's friendly gatekeepers can staff your front lines while you work uninterrupted. You can finally have the peace of mind that while you're working, you're not missing out on future work. Plans start at just $140 a month for calls or chats. They even offer a totally free chatbot, so there's no excuse! Try Smith.ai today and see for yourself why attorneys like Justie Nicol in Colorado say Smith.ai receptionists are the "secret to business growth and client happiness." Smith.ai offers a free trial, and podcast listeners get an extra $100 discount with promo code ERNIE100. Sign up and learn more at www.smith.ai. Trust me when I say, "Don't let another day go by!" Try Smith.ai. AND... Tracers Gathering information is important for lawyers, especially lawyers who do litigation. As you no doubt know, law doesn't win cases, facts do, and often one or two key facts can make or break a case. Key facts are tied to witnesses who sometimes are elusive. Key facts can involve things about your client that they conveniently "forget" to tell you. And for sure key facts are incriminating things about the opposing party. Key facts can be in social media or any number of public databases. So how do you find the key facts quickly and easily? Well, you can find them but not usually quickly and easily. Even the publicly available information is strewn about in lots of different public records or online locations that you can't find using one Google search. So stop trying to use Google and don't waste time, energy, or money. Use Tracers instead. That's how you can get cost-effective access to asset records, social media posts, and detailed background information on anyone of interest to you or your client. The cost is based on a "pay per search" pricing with a $39 monthly minimum. The searches aren't super expensive so you might only spend $39 per month and be able to do a few searches. But however much you use it you can expense the cost to your client matter because it's an essential service. I recommend that every lawyer at least sign up, learn what it can do, and get used to having an amazing resource at your fingertips. If you use the promo code Ernie100 the first $100 of your search will be free. EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at https://emeraldcitypro.com rse.

16 Juni 202053min

103: Practicing while blind

103: Practicing while blind

Show Notes Growing up blind taught Richard Chen how to deal with uncertainty, solve problems creatively, and adapt reflexively to changing circumstances—skills that help him in his day-to-day law practice. Discover how technology helps him do his work, even though he can't use a mouse with his computer. Richard explains why relies heavily on systems and processes to keep his practice running smoothly and shares his top 4 tips for anyone starting a new law practice.. Richard's law firm website Richard's LinkedIn page Check out my free Tech Resource Guide for solo and small firm lawyers, which includes recommendations about working remotely. Or learn about my Co-Pilot Group Mentoring program which offers ongoing support and guidance from other like-minded attorneys working (virtually) right alongside you, every day. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Thanks to Our Sponsors Smith.ai is a superior virtual receptionist service for small businesses. They specialize in working with solo and small law firms. Smith.ai offers friendly receptionists who can respond to callers in English or Spanish, screen and schedule new leads, and even take payment for consults. And they do this 7 days a week. The best part is they don't just handle these conversations by phone -- they also have 24/7 live agents and chatbots capturing leads on websites and via text message (even via Facebook Messenger). If there's one growth hack for your practice, this is it. Smith's friendly gatekeepers can staff your front lines while you work uninterrupted. You can finally have the peace of mind that while you're working, you're not missing out on future work. Plans start at just $140 a month for calls or chats. They even offer a totally free chatbot, so there's no excuse! Try Smith.ai today and see for yourself why attorneys like Justie Nicol in Colorado say Smith.ai receptionists are the "secret to business growth and client happiness." Smith.ai offers a free trial, and podcast listeners get an extra $100 discount with promo code ERNIE100. Sign up and learn more at www.smith.ai. Trust me when I say, "Don't let another day go by!" Try Smith.ai. AND... Tracers Gathering information is important for lawyers, especially lawyers who do litigation. As you no doubt know, law doesn't win cases, facts do, and often one or two key facts can make or break a case. Key facts are tied to witnesses who sometimes are elusive. Key facts can involve things about your client that they conveniently "forget" to tell you. And for sure key facts are incriminating things about the opposing party. Key facts can be in social media or any number of public databases. So how do you find the key facts quickly and easily? Well, you can find them but not usually quickly and easily. Even the publicly available information is strewn about in lots of different public records or online locations that you can't find using one Google search. So stop trying to use Google and don't waste time, energy, or money. Use Tracers instead. That's how you can get cost-effective access to asset records, social media posts, and detailed background information on anyone of interest to you or your client. The cost is based on a "pay per search" pricing with a $39 monthly minimum. The searches aren't super expensive so you might only spend $39 per month and be able to do a few searches. But however much you use it you can expense the cost to your client matter because it's an essential service. I recommend that every lawyer at least sign up, learn what it can do, and get used to having an amazing resource at your fingertips. If you use the promo code Ernie100 the first $100 of your search will be free. EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at https://emeraldcitypro.com

9 Juni 202044min

102: Get referrals without asking

102: Get referrals without asking

Show Notes Stacey Randall Brown is a small business owner who figured out how to generate new clients through referrals BUT without asking for those referrals. She cracked the code to overcoming the decades old advice that says to receive referrals you must ask for them. There are many ways to generate referrals but Stacey's way is the best way. The key thing to understand is that referrals come from relationships, and relationships come from connections. And connections are built through regular "touch points," which is what Stacey teaches you how to do systematically, and effectively. Stacey's website where you can learn about her process and how she developed her system. Referrals Without Asking: A 5-Step Plan to Referral Explosion, Stacey's book (available on Amazon) Stacey's podcast: Roadmap to Grow Your Business Stacey's LinkedIn page Stacey's Facebook page Check out my free Tech Resource Guide for solo and small firm lawyers, which includes recommendations about working remotely. Or better yet, join my Co-Pilot Group Mentoring program which offers support from other like-minded attorneys working (virtually) right alongside you, every day. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Thanks to Our Sponsors Smith.ai is a superior virtual receptionist service for small businesses. They specialize in working with solo and small law firms. Smith.ai offers friendly receptionists who can respond to callers in English or Spanish, screen and schedule new leads, and even take payment for consults. And they do this 7 days a week. The best part is they don't just handle these conversations by phone -- they also have 24/7 live agents and chatbots capturing leads on websites and via text message (even via Facebook Messenger). If there's one growth hack for your practice, this is it. Smith's friendly gatekeepers can staff your front lines while you work uninterrupted. You can finally have the peace of mind that while you're working, you're not missing out on future work. Plans start at just $140 a month for calls or chats. They even offer a totally free chatbot, so there's no excuse! Try Smith.ai today and see for yourself why attorneys like Justie Nicol in Colorado say Smith.ai receptionists are the "secret to business growth and client happiness." Smith.ai offers a free trial, and podcast listeners get an extra $100 discount with promo code ERNIE100. Sign up and learn more at www.smith.ai. Trust me when I say, "Don't let another day go by!" Try Smith.ai. AND... Tracers Gathering information is important for lawyers, especially lawyers who do litigation. As you no doubt know, law doesn't win cases, facts do, and often one or two key facts can make or break a case. Key facts are tied to witnesses who sometimes are elusive. Key facts can involve things about your client that they conveniently "forget" to tell you. And for sure key facts are incriminating things about the opposing party. Key facts can be in social media or any number of public databases. So how do you find the key facts quickly and easily? Well, you can find them but not usually quickly and easily. Even the publicly available information is strewn about in lots of different public records or online locations that you can't find using one Google search. So stop trying to use Google and don't waste time, energy, or money. Use Tracers instead. That's how you can get cost-effective access to asset records, social media posts, and detailed background information on anyone of interest to you or your client. The cost is based on a "pay per search" pricing with a $39 monthly minimum. The searches aren't super expensive so you might only spend $39 per month and be able to do a few searches. But however much you use it you can expense the cost to your client matter because it's an essential service. I recommend that every lawyer at least sign up, learn what it can do, and get used to having an amazing resource at your fingertips. If you use the promo code Ernie100 the first $100 of your search will be free. EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at https://emeraldcitypro.com

2 Juni 202038min

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