085: Top Tech Recommendations for a Better Practice

085: Top Tech Recommendations for a Better Practice

To create a better practice you should leverage technology. Here are my top tech recommendations for simplifying, automating and outsourcing your way to freedom.

Show Notes

Here's my a link to download my top tech recommendations, and here's my best overall advice:

After having worked for over a decade with hundreds of lawyers in all kinds of practices, I've zeroed in on three essential elements for making any kind of law practice run a LOT smoother.

1. Simplicity

The simpler your practice is, the better. But how do you create simplicity?

You start by creating systems; for doing common workflows. But you also have to eliminate unnecessary complexity . When you do these two things, your practice will become exponentially easier to run.

2. Automation

This is where technology will make the biggest difference. And when you get enough solid automation going, some key parts of your practice will start to run more by themselves—without you having to be involved.

There's a lot that you can theoretically automate, but I recommend starting with text-based automation , online scheduling services , and email-based referral marketing . That's where you'll get the biggest payoff the most quickly.

Once you've locked in solid automation in those areas you'll start feeling a lot more relaxed and in control.

3. Mobility

When you get adept at working remotely , using cloud services , and virtual assistance , well…

Then you'll finally start to enjoy massive freedom.

You'll spend zero time doing drudgery and more time away from work, having fun.

Harsh Truth Time

Technology, by itself, is not going to make your practice better.

But using it haphazardly (as many lawyers do) will almost certainly make things worse, not better.

Look, technology needs to be used sensibly to fully harness its power.

And if you want to know how to use it sensibly, and effectively —in a way that leads to radical improvement…

…here are two ways that I can help you do that sooner rather than later.

LawFirm Autopilot - Online Program

This is my signature program for learning to simplify, automate and outsource key aspects of your law practice. You can learn more about it here .

Lot's of lawyers have used it to make big changes, even some who call themselves "dinosaur lawyers."

Here are some of the things people have said about this program…

  • "I can honestly say that I'm years ahead of where I would be if had not done this…" —Keith Magness
  • "My practice has grown exponentially because of Ernie."—Stephanie Quigley
  • "Ernie is the man to know if you're trying to build your practice and take it to the next level."—Charles Irvin

The Autopilot program is self-directed so you can go through it at your own pace.

But some folks want more hands on guidance, and want to get results faster. And for them, I offer my 2-Day Live Conference

Happening May 7th & 8th 2020

The Small Firm Bootcamp will be the fastest way to improve your practice, and it includes the Autopilot course as a FREE BONUS.

There will be 18 nationally recognized speakers/consultants that I can personally guarantee will be among the best you've ever seen.

They'll be covering important topics like

  • Creating & refining systems to make your practice run smoother
  • Identifying best options for practice management software
  • Keeping your data secure against hacking or inadvertent loss
  • How to attract better clients by using tasteful, but powerful marketing tactics & tools
  • How to automate the creation of documents using macros and voice-to-text software and apps
  • How to leverage virtual assistance effectively, including how to get part-time lawyer assistance

You can read more about the speakers here , and we'll be revealing the final agenda in a few days.

The most important thing to bear in mind is this: the agenda for the live event is optimized for learning things that can best be learned in a live event.

Whatever can be better explained or taught in an online webinar or lesson has been placed in the online materials that you get access to immediately upon registration. The idea being that you can start working on your practice right away, and do so at your own pace.

General Resources

Thanks to My Sponsor

Smith.ai; is a superior receptionist service for law firms that also helps you convert first-time callers or website visitors into paying clients.

They also offer a free AI Chatbot that provides 24/7 service on your website. Ernie appreciates the superior service they provide to his callers and web visitors, and you will too.

And if you're curious about how a virtual receptionist service can help you take your practice to the next level, check out this ebook.

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

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053: Practice Management Challenges with Jared Correia

053: Practice Management Challenges with Jared Correia

Practice management advisor Jared Correia is back again to discuss how solo & small firm lawyers can meet the common challenges of growing their practices. Show Notes Prior episode with Jared Correia (#47) Red Cave Consulting (Jared's website) The Trillion Dollar Coach, by Eric Schmidt Ernie's blog posts on Systems General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Ruby Receptionists Ruby is a virtual receptionist service that provides all of your law firm's callers with first-class service. I used them for my solo practice and they were phenomenal in helping me surprise and delight my callers. I've been enthusiastically recommending Ruby to hundreds of lawyers and they also have been amazed by the quality of service and its affordability. To learn more about Ruby Receptionists' exceptional services (and get a special discount for podcast listeners only) click here. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

2 Juli 201942min

052: Website Chat Services

052: Website Chat Services

In this episode Ernie talks with Diana Stepleton about chat services. Ruby Receptionists now offers web chat services that are similar to their phone receptionists. If you want higher conversion rates from your website visitors then you should consider using chat services. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Ruby Receptionists Ruby is a virtual receptionist service that provides all of your law firm's callers with first-class service. I used them for my solo practice and they were phenomenal in helping me surprise and delight my callers. I've been enthusiastically recommending Ruby to hundreds of lawyers and they also have been amazed by the quality of service and its affordability. To learn more about Ruby Receptionists' exceptional services (and get a special discount for podcast listeners only) click here. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

25 Juni 201926min

051: SEO voodoo for online marketing with Megan Hargroder

051: SEO voodoo for online marketing with Megan Hargroder

If you have a website then you should understand some basics about what Google and other search engine companies need your website to convey. If you get the basics right then Google will treat you well. And if you are really savvy Google might even love your site in a way that gets you more business. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Ruby Receptionists Ruby is a virtual receptionist service that provides all of your law firm's callers with first-class service. I used them for my solo practice and they were phenomenal in helping me surprise and delight my callers. I've been enthusiastically recommending Ruby to hundreds of lawyers and they also have been amazed by the quality of service and its affordability. To learn more about Ruby Receptionists' exceptional services (and get a special discount for podcast listeners only) click here. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

18 Juni 201928min

050: Why creating systems is hard and how to make it easier

050: Why creating systems is hard and how to make it easier

For your practice to run smoothly you need systems. But why is creating & documenting systems so difficult for lawyers? Listen and discover the "magic" process. Below are links to resources or services that were discussed in this episode: The Power of a System, by John Fisher (downloadable PDF) Systems Brainstorming Worksheet(Based on Patrick Slaughter's process) Dropbox Paper (collaborative document creation used by Patrick) Lawclerk.legal; (virtual assistance from lawyers) Hire an Esquire (virtual lawyer staffing) FancyHands; (online virtual assistance - general) GetMagic; (online virtual assistance - general) General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Ruby Receptionists Ruby is a virtual receptionist service that provides all of your law firm's callers with first-class service. I used them for my solo practice and they were phenomenal in helping me surprise and delight my callers. I've been enthusiastically recommending Ruby to hundreds of lawyers and they also have been amazed by the quality of service and its affordability. To learn more about Ruby Receptionists' exceptional services (and get a special discount for podcast listeners only) click here. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

11 Juni 201936min

049: Reduce Costs, Save Time and Increase Productivity by using Document Management Software with Craig Bayer

049: Reduce Costs, Save Time and Increase Productivity by using Document Management Software with Craig Bayer

Managing documents is vital for lawyers, but today the documents are mostly digital. So you need a good system for doing this well. Craig Bayer has helped hundreds of solo and small firm attorneys boost their efficiency by better managing their documents. In the past he also helped lawyers with practice management software. So he's in a unique position to offer insight into how you should use practice management technology to streamline your law practice. To learn more about Craig's work visit his company website: Optiable.com. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Ruby Receptionists Ruby is a virtual receptionist service that provides all of your law firm's callers with first-class service. I used them for my solo practice and they were phenomenal in helping me surprise and delight my callers. I've been enthusiastically recommending Ruby to hundreds of lawyers and they also have been amazed by the quality of service and its affordability. To learn more about Ruby Receptionists' exceptional services (and get a special discount for podcast listeners only) click here. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

4 Juni 201941min

048: Patrick Slaughter's magic law practice

048: Patrick Slaughter's magic law practice

Patrick Slaughter runs a small firm in Knoxville, Tennessee that does mostly family law work and some immigration law. He built his practice quickly relying on marketing skills he gained working as a magician (before law school). He also makes sensible use of technology. We talked about how he grew his practice, and how he manages it today. We talked about the challenges he's faced and how he addressed them—including the challenge of harnessing technology to create a practice that's almost completely paperless. Show Notes Microsoft 365 (Office suite of software, including Word, Excel etc.) Fujitsu ScanSnap iX1500 (document scanner) PDFPen Pro (Mac-based PDF software) Dragon Professional (Mac version is now discontinued) Dragon Anywhere (smartphone version) Sennheiser OfficeRunner Wireless Headset (Amazon link) Xero (cloud-based accounting software) Rocket Matter (cloud-based practice management software) Lexicata (cloud-based CRM & intake software) Michael Hyatt (productivity & management expert) Free to Focus (productivity book by Michael Hyatt) General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Ruby Receptionists Ruby is a virtual receptionist service that provides all of your law firm's callers with first-class service. I used them for my solo practice and they were phenomenal in helping me surprise and delight my callers. I've been enthusiastically recommending Ruby to hundreds of lawyers and they also have been amazed by the quality of service and its affordability. To learn more about Ruby Receptionists' exceptional services (and get a special discount for podcast listeners only) click here. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

28 Maj 201946min

047: Practice Management Software (with Jared Correia)

047: Practice Management Software (with Jared Correia)

Theoretically using practice management software will make your practice easier to manage. In practice, it's not as effective for some lawyers as they thought when they initially decided to use it. In this episode we find out why, as Ernie interviews someone in a unique position to help solo and small firm lawyers figure out the best option for their practice type and overall situation: i.e. Jared Correia of Red Cave Consulting . General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Ruby Receptionists Ruby is a virtual receptionist service that provides all of your law firm's callers with first-class service. I used them for my solo practice and they were phenomenal in helping me surprise and delight my callers. I've been enthusiastically recommending Ruby to hundreds of lawyers and they also have been amazed by the quality of service and its affordability. To learn more about Ruby Receptionists' exceptional services (and get a special discount for podcast listeners only) click here. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

21 Maj 201928min

046: Email Effectiveness

046: Email Effectiveness

I studied high performing business leaders who are amazingly proficient at managing email. Then I identified common tactics and strategies they used and then adopted those tactics as my own email processing system. My new system is radically more efficient, simpler and less stressful. Best of all: I can run it easily from my smartphone. Show notes for Email Effectiveness podcast (#46) Resources Mentioned in Show Followup.cc; - tool for deferring emails Ari Meisel - Less Doing website Ari Meisel's books on Amazon Sanebox; - intelligent automated email filtering Boomerang; - delayed sending for emails FancyHands; - affordable virtual assistance (use to schedule appointments that show up in email conversations) Spark email client (Mac only on desktop) - but also has iOS app and Android; app for smartphones. Textexpander; - rapid text & document creation for Macs, PCs and iOS devices (has a free trial option) General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Ruby Receptionists Ruby is a virtual receptionist service that provides all of your law firm's callers with first-class service. I used them for my solo practice and they were phenomenal in helping me surprise and delight my callers. I've been enthusiastically recommending Ruby to hundreds of lawyers and they also have been amazed by the quality of service and its affordability. To learn more about Ruby Receptionists' exceptional services (and get a special discount for podcast listeners only) click here. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

14 Maj 201928min

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