085: Top Tech Recommendations for a Better Practice

085: Top Tech Recommendations for a Better Practice

To create a better practice you should leverage technology. Here are my top tech recommendations for simplifying, automating and outsourcing your way to freedom.

Show Notes

Here's my a link to download my top tech recommendations, and here's my best overall advice:

After having worked for over a decade with hundreds of lawyers in all kinds of practices, I've zeroed in on three essential elements for making any kind of law practice run a LOT smoother.

1. Simplicity

The simpler your practice is, the better. But how do you create simplicity?

You start by creating systems; for doing common workflows. But you also have to eliminate unnecessary complexity . When you do these two things, your practice will become exponentially easier to run.

2. Automation

This is where technology will make the biggest difference. And when you get enough solid automation going, some key parts of your practice will start to run more by themselves—without you having to be involved.

There's a lot that you can theoretically automate, but I recommend starting with text-based automation , online scheduling services , and email-based referral marketing . That's where you'll get the biggest payoff the most quickly.

Once you've locked in solid automation in those areas you'll start feeling a lot more relaxed and in control.

3. Mobility

When you get adept at working remotely , using cloud services , and virtual assistance , well…

Then you'll finally start to enjoy massive freedom.

You'll spend zero time doing drudgery and more time away from work, having fun.

Harsh Truth Time

Technology, by itself, is not going to make your practice better.

But using it haphazardly (as many lawyers do) will almost certainly make things worse, not better.

Look, technology needs to be used sensibly to fully harness its power.

And if you want to know how to use it sensibly, and effectively —in a way that leads to radical improvement…

…here are two ways that I can help you do that sooner rather than later.

LawFirm Autopilot - Online Program

This is my signature program for learning to simplify, automate and outsource key aspects of your law practice. You can learn more about it here .

Lot's of lawyers have used it to make big changes, even some who call themselves "dinosaur lawyers."

Here are some of the things people have said about this program…

  • "I can honestly say that I'm years ahead of where I would be if had not done this…" —Keith Magness
  • "My practice has grown exponentially because of Ernie."—Stephanie Quigley
  • "Ernie is the man to know if you're trying to build your practice and take it to the next level."—Charles Irvin

The Autopilot program is self-directed so you can go through it at your own pace.

But some folks want more hands on guidance, and want to get results faster. And for them, I offer my 2-Day Live Conference

Happening May 7th & 8th 2020

The Small Firm Bootcamp will be the fastest way to improve your practice, and it includes the Autopilot course as a FREE BONUS.

There will be 18 nationally recognized speakers/consultants that I can personally guarantee will be among the best you've ever seen.

They'll be covering important topics like

  • Creating & refining systems to make your practice run smoother
  • Identifying best options for practice management software
  • Keeping your data secure against hacking or inadvertent loss
  • How to attract better clients by using tasteful, but powerful marketing tactics & tools
  • How to automate the creation of documents using macros and voice-to-text software and apps
  • How to leverage virtual assistance effectively, including how to get part-time lawyer assistance

You can read more about the speakers here , and we'll be revealing the final agenda in a few days.

The most important thing to bear in mind is this: the agenda for the live event is optimized for learning things that can best be learned in a live event.

Whatever can be better explained or taught in an online webinar or lesson has been placed in the online materials that you get access to immediately upon registration. The idea being that you can start working on your practice right away, and do so at your own pace.

General Resources

Thanks to My Sponsor

Smith.ai; is a superior receptionist service for law firms that also helps you convert first-time callers or website visitors into paying clients.

They also offer a free AI Chatbot that provides 24/7 service on your website. Ernie appreciates the superior service they provide to his callers and web visitors, and you will too.

And if you're curious about how a virtual receptionist service can help you take your practice to the next level, check out this ebook.

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

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Episode 13: Digital File Organization

Episode 13: Digital File Organization

When you first start to create a paperless practice you can get by with using the file-organization system built into your computer. You can use a simple file-naming system to automatically organize documents. But as you progress you should invest in document management software. The cloud-based versions are your best option, and they are very affordable now (with prices dropping steadily). If you want to learn more about creating a paperless law practice, click this link for a special discount on my online course: Paperless Lawyering. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

11 Sep 201815min

Episode 12: Paperless Lawyering: Equipment & Software

Episode 12: Paperless Lawyering: Equipment & Software

In the last episode, I gave you a general overview of how to create a paperless practice. In this one, we'll cover the best equipment and software. Specifically, I'll tell you about the best scanner for a law office, and the best PDF software options. If you want to learn more about creating a paperless law practice, click this link for a special discount on my online course: Paperless Lawyering. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

4 Sep 201817min

Episode 11: Paperless Practice

Episode 11: Paperless Practice

A paperless law practice is exponentially easier to manage and affords much more freedom and flexibility. The odds are you're already fairly adept at working with less paper. The key is to keep transitioning in the smoothest possible manner. In this episode, we'll tackle the common questions that lawyers have about switching to a paperless practice. And in future episodes, we'll address questions about what scanner to use, and what software is best for managing PDFs. If you want to learn more about creating a paperless law practice, click this link for a special discount on my online course: Paperless Lawyering. A Question Do you think you might want to create your own podcast? Then you need to talk to my producer Danny Ozment. Here's an article he wrote about the benefits of podcasting. https://dannyozment.com/a-few-more-podcasting-benefits/ General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

28 Aug 201818min

Episode 10 - Delegation

Episode 10 - Delegation

The only tasks you should do in your practice are (1) things that require a law license to do, and (2) things you enjoy doing. Everything else should be delegated. Finding good people to delegate work to is easier because of the Internet, and the availability of outsourcing. But finding qualified assistance is still hard because you have to properly vet candidates. It's better to work with VA companies that are adept at pairing you up with people that are qualified AND compatible with your work style. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

21 Aug 201810min

Episode 9 - Automation

Episode 9 - Automation

Automation is the key to exponential efficiency, but you need to approach it systematically. Simple automation is easy to set up and fine-tune. But complex automation will require the help of a trustworthy consultant. Document creation is the most useful area for lawyers to automate, but there are other areas ripe for automation as well: scheduling, client-intake, initial client communications, and online marketing are all good examples. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

14 Aug 20187min

Episode 8: Use Systems To Make Your Practice Run Smoothly

Episode 8: Use Systems To Make Your Practice Run Smoothly

Systems are the key to a smooth-running law practice. You need to develop systems with ruthless discipline, and you'll find it's well worth the effort. Your work (and the work of others in your firm) will be better and more consistent. And you'll be able to delegate work more easily—even to people who aren't exceptionally skilled. Read the book E-Myth Revisited, by Michael Gerber, to learn more about why system are so powerful. Also, check out attorney John Fisher's book The Power of a System for insights into how lawyers can create systems to improve their practices. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

7 Aug 20185min

Episode 7: Direct Response Marketing

Episode 7: Direct Response Marketing

Building trust with people that have never met you (or who barely know you) is excruciatingly difficult. But it can be done using a time-tested method called Direct Response Marketing. Most lawyers have never heard of DRM, and some have heard of it but reflexively dismissed it without bothering to find out why it's so effective. Plus It's not expensive to do. But best of all? Direct response marketing can be automated. Also important: direct response is data-driven, based on conversion to sales (as opposed to wispy metrics like clicks, impressions, Famous adman David Ogilvy called direct response marketing his "secret weapon" because of its measurability and superior effectiveness. If you want to learn DRM read Dan Kennedy's book No B.S. Direct Marketing, which includes a chapter about a lawyer who used it to transform his law firm's marketing—giving him total financial security in one fell swoop. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

31 Juli 20189min

Episode 6: Referral Marketing is the Most Powerful Kind

Episode 6: Referral Marketing is the Most Powerful Kind

Referral marketing is the most powerful kind of marketing. Some people call it "networking," or "word-of-mouth" marketing. The reason it's powerful is that it works with the trust you've already cultivated. Even though it works well without much effort, it will work much better if you do it strategically. That means using basic psychology. People need to be reminded of what kind of work you do, and what kind of clients you most want to serve. And they need to be reminded regularly through messaging that's reasonable. Which is to say you need to come across as empathetic and sincere—as opposed to being brash and overly aggressive. General Resources Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/ Focus on these essential tech tools for maximum traction in your practice. Take this short law practice assessment to identify your main strengths & weaknesses. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

24 Juli 20189min

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