Triage Before Automation: Not Every Problem Deserves a Bot

Triage Before Automation: Not Every Problem Deserves a Bot

Most teams rush to automate, and end up scaling their mistakes.
In this episode, Alex & Jamie break down Mohamed Adam’s powerful triage framework that helps you:
- Identify which problems truly need automation
- Diagnose root causes (process, people, or data)
- Run the “Automation Fit Test” before you build
Avoid the #1 trap that makes automation backfire

Treat your business like a living system. Diagnose first. Automate with precision.
Listen now and build automation that actually works.

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Avsnitt(39)

The Invisible Gap: What Article 26(5) Actually Deems Fulfilled | Governed by Design #9

The Invisible Gap: What Article 26(5) Actually Deems Fulfilled | Governed by Design #9

There's a sentence in Article 26(5) of the EU AI Act that reads like a gift to financial institutions: the monitoring obligation "shall be deemed to be fulfilled" by complying with the internal govern...

13 Juli 20min

The Rehearsal: Proving You Can Stop the Agent Before You Have To | Governed by Design #8

The Rehearsal: Proving You Can Stop the Agent Before You Have To | Governed by Design #8

You filled in the Suspension Authority Ledger. A name, measurable triggers, an ordered notification chain. One question remains: is any of it true?In this episode, Alex and Jaime take Edition 7's sixt...

10 Juli 19min

The Authority to Stop: Who Can Halt the Agent When It Goes Wrong | Governed by Design #7

The Authority to Stop: Who Can Halt the Agent When It Goes Wrong | Governed by Design #7

An AI agent is in production and starts doing the one thing it was built never to do. Who has the authority to stop it, right now, this afternoon?We closed this series at five primitives. This episode...

1 Juli 20min

The Implementation Path: From Framework to Reality | Governed by Design #6 (Series Finale)

The Implementation Path: From Framework to Reality | Governed by Design #6 (Series Finale)

After five editions building a vocabulary for AI agent governance, the question that kept coming back was the same one. Where do we actually start?In this final edition of Governed by Design, hosts Al...

20 Maj 24min

Audit Trails That Survive Scrutiny | Governed by Design #5

Audit Trails That Survive Scrutiny | Governed by Design #5

Most agent systems have logs. Few have audit trails. Almost none have evidence architecture, the version that holds up under regulators. This episode introduces the Handoff Receipt: the unit of eviden...

12 Maj 24min

Who's Accountable When the Agent Acts? | Governed by Design #4

Who's Accountable When the Agent Acts? | Governed by Design #4

An agent does something unexpected. You know what happened. You don't know who's responsible.In multi-agent systems, accountability doesn't just get complicated, it disappears into the handoff. In thi...

5 Maj 19min

Human Oversight That Doesn't Become a Bottleneck | Governed by Design #3

Human Oversight That Doesn't Become a Bottleneck | Governed by Design #3

Most teams say they have human oversight. What they often have is a human approval queue.In this episode, hosts Alex and Jaime break down the Oversight Spectrum, a framework for designing human oversi...

28 Apr 25min

Governing AI Agents: The Decision Boundary Contract

Governing AI Agents: The Decision Boundary Contract

"The agent can process refunds."That's not a boundary. That's a capability statement.A boundary tells the agent what it's allowed to do, and what to do when it's not sure.In this episode of Governed b...

14 Apr 20min

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