A Year with Pawstruck: Setting Business Goals with Kyle Goguen

New post from The eCommerceFuel Blog:

We were inspired by one of our favorite podcasts, Start-Up, to kick off a new series this week. Over the course of the next year, we'll be following Kyle Goguen, founder of Pawstruck, to see what it's like for a successful business to try and take their company to the next level. We'll be checking in with Kyle every few months to see if he's ticking all the boxes off his 2016 "to do" list. Today Kyle lays out his key goals for 2016 along with his worries about the coming year. Join us as we chronicle both the highs (and hopefully very little lows) over the next twelve months. Subscribe: iTunes | Stitcher (With your hosts Andrew Youderian and Laura Serino of eCommerceFuel.com and guest, Kyle Goguen of Pawstruck) Andrew: Welcome to the eCommerceFuel podcast, I'm Andrew Youderian. A lot of time on this show, and in the business world in general, we tend to look at businesses in the rear view mirror, at their past and their successes. But there's something really interesting and exciting about following a business in real-time when you're not sure what's going to happen. Take for example Start-Up by Alex Blumberg, one of my favorite podcasts. There's something I really respect about someone who's willing to put their goals on the line publicly as they chase them. I think that's really admirable. In today's episode brought to you by Laura Serino, our producer here, we've got something that combines a little bit of both of those, so I hope you enjoy. Kyle: Hi, everyone. My name is Kyle Goguen, and I own Pawstruck.com. Pawstruck.com sells healthy, natural dog treats and chews and food online direct to consumers. We've been in business about a year and a half now, started in June 2014. Laura: Kyle's a member of our eCommerceFuel community, and I first met him last year at our live event in Nashville. Kyle's motivated, successful, driven, and he's only 25 years old. He first got his start selling online where lots of people from his generation did, on eBay. When he was 16, he responded to an ad on Craigslist from a guy looking to hire someone to help him list items from his garage. Kyle's Story Kyle: So I found the job, I responded to the guy, we set up an interview, and then I told my parents. And as you might imagine, my parents were questioning exactly what I would be doing and where this was and who this person was that was hiring me to basically sell stuff on the internet. So my dad in a very parental, embarrassing way, kind of forced me to let him come with me to the interview, and he forced his way there, I guess, and he made me let him meet my boss, I guess. So it was a very awkward interview, having my dad there asking questions as well. But once we got through all of that, yeah, basically I would go out this guy's...he kind of had a warehouse, and we would just look through all the electronics, and I would pick and choose what I wanted to list for that day, and I would take out a camera which happened to be a camera that we pulled from the inventory, take photos, upload them, and list anything I wanted, and whatever I sold, I would make commission on it. It was definitely an interesting first job, very different than anything any of my friends were going through, but it was really nice kind of learning this skill, and also it was very flexible. As much as I listed was as much as I was going to make, and if I didn't want to work I didn't have to, or if I wanted to work more, I could. So it was really up to me as to how much I was listing and selling. Laura: Kyle continued to sell on eBay into college to make money. In his graduate program, he was taking an entrepreneurship course, and for his project, he decided to use the pet industry as a model. As a dog owner, he was hearing more and more backlash about products that were making animals sick, and he saw the need for more U.S.