Personalisation and the Importance of CX for Retailers
CX Today's William Smith hosts Jamie Brighton, Head of Product Marketing EMEA, Adobe Experience Cloud.
30 Juli 202111min
The Future of CX in a Post-Pandemic World and the Role of CRM
CX Today's Rob Scott hosts Crevan O'Malley, Senior Sales Director, HubSpot.
21 Juli 202123min
The Future of CX Starts with the CRM
CX Today's David Dungay hosts David Campbell, VP of Marketing, SugarCRM.
19 Juli 202121min
AudioCodes: Modernising On-Premise Contact Centres
CX Today's William Smith hosts Peter Broeckx, Sales Manager Contact Center EMEA at AudioCodes
15 Juli 202119min
Reimagining Customer Migration Journeys
CX Today's David Dungay hosts Andy Dignan, Senior VP of Global Partners and Services, Five9 & Irwin Lazar, President and Principal Analyst, Metrigy.
14 Juli 202127min
Keeping Agents Engaged Post-Pandemic
CX Today's Carly Read hosts Maxine Allard, Senior Account Director, Odigo.
12 Juli 20219min
How Invoca's DialogTech Deal Impacts the $4.8B Conversational Intelligence Market
CX Today's Carly Read hosts Gregg Johnson, CEO, Invoca.
7 Juli 20219min
Digital Transformation and AI in CX
CX Today's Carly Read hosts John Trembley, VP of Marketing, Evolv.
28 Juni 202121min
