AWS Discusses Its Latest Amazon Connect Innovations
CX Today's Charlie Mitchell hosts Annie Weinberger, Head of Business Applications Product Marketing at AWS.
22 Juli 202216min
The Future of Zendesk Following Its Acquisition
CX Today’s Charlie Mitchell hosts Zeus Karravala, Founder and Principal Analyst, ZK Research.
15 Juli 202211min
Five9 Discusses Its European Expansion Plans
CX Today's Sandra Radlovački hosts Genefa Murphy, Chief Marketing Officer at Five9.
9 Juni 20225min
Building a Next Generation Virtual Agent
CX Today's Charlie Mitchell hosts Nick Dicksee, Avaya International CPaaS Specialist Lead.
1 Juni 202222min
Supercharging Self-Service With AI
CX Today's Charlie Mitchell hosts Brian Atkinson, Vice President EMEA at Five9.
31 Maj 202217min
SAP Introduces Its Latest Service Cloud Innovations
CX Today's Charlie Mitchell hosts Jen Bailin, Chief Revenue Officer (CRO) at SAP Customer Experience.
25 Maj 202220min
Zendesk Discusses Its Latest CRM Innovations
CX Today's Charlie Mitchell hosts with Matthias Goehler, CTO EMEA at Zendesk.
13 Maj 202213min
Engaging Customers with Video
CX Today's Charlie Mitchell hosts Martin Taylor, Director of Content Guru. In this session, we consider the future of video in the contact centre, discussing: Why are some contact centres turning to v...
27 Apr 202215min
