The Future of CX: Predictions for 2022
CX Today's William Smith hosts Julien Rio, Associate Vice President, International Marketing, RingCentral.
4 Jan 202211min
Customer Experience in the Year Ahead - Insights from Five9
CX Today's Rob Scott hosts Brian Atkinson, VP and General Manager in EMEA at Five9.
16 Dec 202124min
Process Transformation for Customer Experience
CX Today's William Smith hosts Gero Decker, General Manager SAP Business Process Intelligence and Co-founder, Signavio
15 Dec 20219min
LivePerson Leverages AI CX to Support Travel Industry
CX Today's Carly Read hosts Jared Eisenlohr, VP of Retail, Travel & Tech, LivePerson.
7 Dec 202113min
Nectar: Digital Experience Insights from the IVR to the Agent
CX Today's William Smith hosts Tim Armstrong, Vice President, Product & Marketing, Nectar.
6 Dec 202111min
Optimising Conversations for Next-gen CX
CX Today's Rob Scott hosts Andy White, CEO, at Contexta360.
3 Dec 202117min
Conversation Analytics Platform and Autumn Release News
CX Today's Carly Read hosts Jeff Gallino, CTO, CallMiner.
2 Nov 202110min
Twilio Engage and the Importance of Personalised CX
CX Today's Carly Read hosts Paul Adams, Regional VP, UK & Ireland, Twilio.
29 Okt 20219min
