Entitlement- House Cleaning Customers Acting Entitled

Entitlement is a problem with house cleaning customers. You go to bid a job and they're like "clean my space, I'm a VIP, and I need special treatment." They reek of entitlement with expectations of speed cleaning and they deserve a discount.

The entitlement starts with the promise of rewards and a license to be rude. They expect you to stay longer than the job requires because they deserve it all.

They have special rights, expect favors, and the rules don't apply to them.
Angela Brown in today's Ask a House Cleaner talks about freedom from entitled and demanding customers.

Today's sponsors are Savvy Cleaner (House Cleaning Training.) HouseCleaning360 (A place to list your cleaning service and find cleaning customers.) And My Cleaning Connection (a hub for cool cleaning resources and stuff.)

Book: You're Not So Smart - https://amzn.to/2qBJ6Mj

*** COMPLETE SHOW NOTES FOR THIS EPISODE ***
https://askahousecleaner.com/entitlement

*** MORE VIDEOS LIKE THIS ***
Covert Contracts for House Cleaners - https://youtu.be/Yg9inGq_je0
Lazy Employee (House Cleaner or Maid) - https://youtu.be/uSKXxXdBFlE
Who Provides the Cleaning Supplies - Me or the Maid? - https://youtu.be/ng0YKLSE3No
Grounded All Summer for Not Cleaning My Room - https://youtu.be/J5HNFjqJKQ4
Can I Bring Kids with Me to a Clients House to Clean? - https://youtu.be/DmdPx92wmXA
House is Already Clean - Why Did You Hire Me? - https://youtu.be/g6m_rqVNKxk

*** RESOURCES FROM THIS EPISODE ***
You Are Not So Smart: Why You Have Too Many Friends on Facebook, Why Your Memory Is Mostly Fiction, and 46 Other Ways You're Deluding Yourself - https://amzn.to/2qBJ6Mj
If You're So Smart, Why Aren't You Happy? - https://amzn.to/2HAq00c
The Entitlement Cure: Finding Success in Doing Hard Things the Right Way - https://amzn.to/2JQiL5g
The Entitlement Trap: How to Rescue Your Child with a New Family System of Choosing, Earning, and Ownership - https://amzn.to/2H4P7vi
Perfect Phrases for Customer Service - https://amzn.to/2H2A6tO
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*** WHAT IS ASK A HOUSE CLEANER? ***
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.

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*** THIS SHOW WAS SPONSORED BY ***
SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com

MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com

HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com