Ep. 114: The Foundation of AI Adoption Success in Healthcare

Ep. 114: The Foundation of AI Adoption Success in Healthcare

In this #shifthappens episode, Ghazenfer Mansoor, CEO and founder of Technology Rivers, shares how real AI adoption in healthcare starts with trust, not tech. From HIPAA-first design to clinician-led workflows, Ghazenfer reveals why starting small, designing for compliance, and embedding AI invisibly into operations are the keys to scaling transformation in the industry. He also dives into the ethical challenges of bias, the strategic tension between HIPAA and GDPR, and why human oversight re...

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Ep. 34: Automating City Services Requests to Empower Richmond Residents

Ep. 34: Automating City Services Requests to Empower Richmond Residents

Requesting municipal services isn’t always easy. Who do you call, and how can you make sure the job is completed? Learn how Richmond, Virginia, has automated these requests with RVA311, an online port...

9 Juni 202134min

Ep. 33: Building a Better Intranet with Sam Dolan and Brianne McClure

Ep. 33: Building a Better Intranet with Sam Dolan and Brianne McClure

Corporate intranets haven’t always gotten their due, and employee adoption may have been low in the past. Now, the COVID-19 pandemic has made these centralized digital hubs a critical tool. Learn how ...

26 Maj 202139min

Ep. 32: Reimagining Legal Work and Collaboration at Kroll

Ep. 32: Reimagining Legal Work and Collaboration at Kroll

M365 solutions became pivotal during the pandemic, and they’re likely to support long-term collaboration an industry that has long relied on paper and email. Mike Ferrara, the director of legal manage...

12 Maj 202123min

Ep. 31: Celebrating 20 Years of SharePoint with Microsoft's Jeff Teper

Ep. 31: Celebrating 20 Years of SharePoint with Microsoft's Jeff Teper

SharePoint is turning 20! Join Microsoft’s Jeff Teper, also known as “the father of SharePoint,” to discuss key milestones of the past two decades, to learn how SharePoint has been essential for suppo...

28 Apr 202136min

Ep. 30: A Sunny Forecast for Cloud Governance at Bank of Hawaii

Ep. 30: A Sunny Forecast for Cloud Governance at Bank of Hawaii

Learn why monitoring user access and content generation in the cloud is key to stronger compliance and security. Kevin Byrne, a senior vice president at Bank of Hawaii, will share his experience with ...

31 Mars 202130min

Ep. 29: Giving IT Teams a Place to Nest at Red Robin

Ep. 29: Giving IT Teams a Place to Nest at Red Robin

Make no mistake: Your IT employees are much more than a help desk. Author and IT executive leader Chris Laping explains how a popular restaurant chain worked to leverage and nurture this valuable huma...

17 Mars 202136min

Ep. 28: Evolving the Virtual Experience at Georgetown University

Ep. 28: Evolving the Virtual Experience at Georgetown University

Discover how collaboration tools helped Georgetown University’s McDonough School of Business enable successful online learning for its MBA students. Associate dean Shelly Heinrich also shares tips for...

3 Mars 202125min

Ep. 27: Task Management with Microsoft Planner at Air University 

Ep. 27: Task Management with Microsoft Planner at Air University 

Learn how Air University CIO Jeff Lush deployed Microsoft Planner to assign action-oriented tasks to his IT team. We discuss the effort’s positive impact on efficiency and teamwork.

17 Feb 202132min

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