Your Client Just Bought AI At Lunch, Now What?
Send us Fan Mail We challenge MSPs with a stark data point—88% of clients adopt AI without consulting their MSP—and test whether it signals a true relevance crisis or a shift to specialization. We map...
6 Nov 202517min
Shadow AI: When “Free Tools” Send Your Wallet Into Witness Protection
Send us Fan Mail We quantify the double loss of ignoring client AI: premium revenue slips away while unmanaged tools create unlimited liability. We show why inaction fuels Shadow AI, how 2–3x margin w...
5 Nov 20259min
Shadow AI: The MSP's Security Blind Spot
Send us Fan Mail This is the brief on shadow AI, the new security blind spot for managed service providers. Nonprofits and Businesses plan to automate at least 30% of all processes in 2026. What is ...
5 Nov 20251min
From Cost Center To Strategic Partner
Send us Fan Mail We trace how a 1999 MSP evolved from time slicing and manual admin to a process-first model that won board trust, raised ARR by 40%, and lifted satisfaction by 90% while reducing head...
31 Okt 202515min
From Managed Services To Managed Intelligence: How AI Forces A New MSP Playbook
Send us Fan Mail We debate whether MSPs must transform into managed intelligence providers now or build methodically to avoid costly AI failures. One side argues speed and ROI are decisive; the other ...
30 Okt 20257min
From Managed Services To Managed Intelligence For SMB Growth
Send us Fan Mail We show why AI has become baseline for SMB competition and why service providers must evolve into managed intelligence partners. We map the four roles MIPs need to own and the risks o...
30 Okt 202512min
How MSPs are getting their piece of the HUGE AI+Automation Opportunity
Send us Fan Mail Nonprofits and Businesses plan to automate at least 30% of all processes in 2026. What is your plan? Who will be leading this effort?
28 Okt 20251min
We Cleaned The House, Then The Robots Threw A Party
Send us Fan Mail What does it really take to jump 18x in revenue in just six months? We dig into a rare, well-documented transformation and tackle the core question head-on: was AI the indispensable c...
25 Okt 202514min
