#121 - The UX files: Top Moments from YouX 2023
YouX 2023 is a wrap! No big deal, just us and 3500 other UX-obsessed friends. The half-day virtual event featured breakout sessions and presentations conducted by some of the brightest minds in UX, wh...
22 Mars 202335min
#120- Building a Healthy Research Culture with Mike Oren of Klaviyo
Whether you are a team of one or one hundred, cultivating a healthy research culture starts with strong leadership. Strong leadership encourages UXR teams to promote better research practices across t...
15 Mars 202341min
#119 - It’s Not Research, It’s You! with Holly Hester-Reilly of H2R Product Science
In this episode of Awkward Silences, Erin May and John-Henry Forster are joined by Holly Hester-Reilly, CEO and Founder of H2R Product Science. They delve into how research can go wrong, how bad rese...
8 Mars 202353min
#118- The Product Launch Playbook with Derek Osgood
According to Derek Osgood, it takes a "great product and product marketing collaboration" to get people to adopt products. But with such a small window of opportunity and many moving parts, it's easy ...
1 Mars 202346min
#117 - Understanding Growth Research with Carlos Tellez of Nubank
Erin May, John Henry Forster, and Carlos Tellez, Growth Research Manager at Nubank, get to the bottom of growth research. This episode is focused on two of Erin's favorite things – optimization and re...
15 Feb 202341min
#116 - Emerging Trends in UX and CX with Alfonso de la Nuez and Dana Bishop of UserZoom
UX is exploding! It's tremendously exciting. But much of the technology pushing the state-of-the-art has been around for over a decade. What are the key driving factors behind the rapid rise of new to...
1 Feb 202340min
#115 - Optimizing In-Product Research with Ryan Glasgow of Sprig
In this episode of Awkward Silences, hosts Erin May and John Henry Forster welcome Ryan Glasgow, CEO of Sprig, to discuss the importance of in-product research. They dive into Sprig’s generative and e...
18 Jan 202332min
#114 - What Does a UX Research Chief of Staff Do?
The rise of UX research was a game changer in software design and development. As UX continues to grow in nearly every industry, research ops experts with strong leadership skills are critical for com...
5 Jan 202335min
