#93 - Digital Ethnography and Real-World Context in UXR with Megan McLean of Spotify
Context acts as the bridge between an abstract idea (’a comfortable user experience’) and a tangible design (‘cushioned, breathable running shoes’). Although gaining context through remote research ca...
18 Maj 202243min
#92 - What Librarians Can Teach UXRs about Insights Repositories with Nada Alnakeeb of DoorDash and Joanna Perez of Netflix
Public libraries have been using insights repositories for decades—and it’s time user research teams catch up. This week, we’re joined by Nada Alnakeeb, Head of Design and Research Operations at DoorD...
5 Maj 202245min
#91 - Design Psychology with Thomas Watkins of 3Leaf
What is design psychology? Thomas Watkins of 3Leaf compares it to ergonomics—both fields aim to make products feel as comfortable as possible for their users. Where ergonomics is concerned with things...
20 Apr 202230min
#90 - The State of User Research 2022 with Roberta Dombrowski
The State of User Research 2022 Report unpacks the data from our international survey of UX researchers and people who do research as part of their jobs. This week, we met with Roberta Dombrowski, VP ...
5 Apr 202240min
#89 - UX Agencies: Setting Clients Up for Success with Karen VanHouten
Doing user research in an agency setting comes with its own set of challenges—from context switching to stubborn clients to less-than-optimal tool stacks.Karen VanHouten, Director of Product Strategy ...
30 Mars 202239min
#88 - Research Operations for Democratization at Scale with Garrett Tsukada
The democratization of research continues to grow—and with it, the complexities of research operations. This week, we chatted with Garrett Tsukada, Head of Customer Connect UX Research Operations at I...
2 Mars 202236min
#87 - User Interviews 201: Leveling Up Your Interviews with Therese Fessenden of NN/g
You’ve mastered the basics, but now it’s time to take your interviews to the next level. This week, we chatted with Therese Fessenden, Senior User Experience Specialist at NN/g about how to get even b...
15 Feb 202241min
#86 - Research is Everyone’s Job: The Democratization of Research with Jonathan Widawski, CEO of Maze
Should everyone do research? It’s a tricky question. Yes, research is a craft that takes years to master. But on the other hand, if we want research to happen all the time, everyone needs to be able t...
1 Feb 202226min
