CHURN FM

CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.

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Avsnitt(307)

E282 | Navigating Early-Stage Growth: Churn, Retention, & Customer Success at Pylon

E282 | Navigating Early-Stage Growth: Churn, Retention, & Customer Success at Pylon

Today on the show we have Advith Chelikani, the Co-founder and CTO of Pylon. In this episode, Advith shares his journey from engineer to co-founder and how Pylon is redefining B2B customer support. We...

26 Feb 202533min

E281 | The Foundational Laws of Retention That Haven’t Changed in the AI Era with Brian Balfour

E281 | The Foundational Laws of Retention That Haven’t Changed in the AI Era with Brian Balfour

Today on the show, we have Brian Balfour, the Founder and CEO of Reforge and former VP of Growth at HubSpot. In this episode, Brian shares his perspective on the foundational laws of retention that re...

12 Feb 202544min

E280 | Reinventing Go-To-Market: Lessons from Agorapulse’s Upmarket Expansion with Emeric Ernoult

E280 | Reinventing Go-To-Market: Lessons from Agorapulse’s Upmarket Expansion with Emeric Ernoult

Today on the show we have Emeric Ernoult, the Founder and CEO of Agorapulse. In this episode, Emeric shares his experience navigating Agorapulse’s bold pivot from serving SMBs to targeting mid-market ...

5 Feb 202547min

E279 | The Evolution of Copy.AI: From AI Copywriting to Enterprise Workflow Automation with Paul Yacoubian

E279 | The Evolution of Copy.AI: From AI Copywriting to Enterprise Workflow Automation with Paul Yacoubian

Today on the show we have Paul Yacoubian, founder and CEO of Copy.AI. In this episode, we explore how Copy.AI evolved from an AI copywriting tool into a full-scale enterprise workflow automation pla...

29 Jan 202553min

E278 | Aligning Growth Marketing and Growth Product to Maximize Retention with Yuriy Timen

E278 | Aligning Growth Marketing and Growth Product to Maximize Retention with Yuriy Timen

Today on the show we have Yuriy Timen, investor and advisor to companies like Airtable, Canva, and Oyster, and former Global Head of Growth & Marketing at Grammarly. Yuriy shares his journey from lea...

22 Jan 202541min

E277 | What SaaS Founders Should Know Before Going Multi-Product: Lessons from Kovai's Saravana Kumar

E277 | What SaaS Founders Should Know Before Going Multi-Product: Lessons from Kovai's Saravana Kumar

Today on the show we have Saravana Kumar, the CEO and Founder of Kovai.co. In this episode, Saravana shares his journey from launching a single-product business to building a multi-product SaaS compan...

9 Jan 202535min

E276 | Beyond Seats: The Shift Towards Success-Based Pricing with Kyle Poyar

E276 | Beyond Seats: The Shift Towards Success-Based Pricing with Kyle Poyar

Today on the show, we have Kyle Poyar, Co-founder and Operating Partner at Tremont. In this episode, Kyle shares his journey from consulting at Simon-Kucher to becoming a leading voice in SaaS pricing...

1 Jan 202548min

E275 | How to Prepare Your SaaS for Acquisition with Tim Schumacher

E275 | How to Prepare Your SaaS for Acquisition with Tim Schumacher

Today on the show we have Tim Schumacher, the Co-Founder of SaaS Group, a company specializing in acquiring and scaling SaaS businesses. In this episode, Tim shares his insights on how SaaS founders c...

11 Dec 202433min

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