Cost of IT Quality or Lack Thereof…
For some not so obvious reasons, the Quality Assurance function in IT is treated as a step child! While there are costs related to implementing quality in terms of appraisal and prevention, are these ...
22 Okt 200856min
Once Merely Thrifty, VoIP's Going Strategic!
At one time, VoIP was just a way to cut down on phone bills. With the convergence of audio and data streams, VoIP is now a serious communication tool millions of businesses depend on every day. But ch...
15 Okt 200855min
Getting "in the Groove" as a CIO
A CIO's job tenure is fraught with deadlines, RIF's, job changes, and other stress, and a tough job can take its toll. Is there a better way to do a much better job? ...perhaps by using positive think...
8 Okt 200857min
Trust IT Vendors at Your Own Peril!
When it comes to hot new technologies that are still immature or just challengingly complex, how can an internal IT department develop the necessary criteria to avoid being taken for a ride by a vendo...
1 Okt 200856min
A CIO as a Second Banana
While there are obvious incentives for an IT executive to opt for the title of CIO in a small firm, what about accepting a position in a much larger firm where he/she reports to another CIO? For the u...
24 Sep 200857min
Leveraging ITSM Beyond IT
IT Services Management (ITSM) started as a set of best practices to deliver better IT. However, the execution touches almost every area of business. Isn't it time that we exploit ITSM's potential beyo...
17 Sep 200856min
IT Security: Future Perfect?
Today's IT security is only as effective as the human beings who implement and monitor it. Technology may promise self healing, intelligent, automated systems that will proactively respond to threats....
10 Sep 200856min
India: The new face of enterprise IT
With the economic explosion in India has come challenges of managing growth and competitive pressures. Changing from the relatively insignificant business function of keeping computers running to beco...
3 Sep 200855min
