62. Power Questions: 10 Smart Questions to Ask in Your Next Customer Success Interview
Ever walked out of an interview wondering, “Did I ask the right questions?” “Did I get all the information I really needed?” Let’s make sure you never feel that way again. In this episode, I’m giving ...
2 Apr 202525min
61. How to sound less robotic and build better rapport in interviews
Ever walked out of an interview thinking, Did I sound too stiff? Was I awkward? Why didn’t I click with the interviewer? Interviews aren’t just about saying the right things. They’re about connection....
26 Mars 202520min
60. 7 Red flags to avoid in your customer success job search (and how to suss them out for yourself)
Ever walked into a new job thinking it was the one, only to realize you just stepped into a nightmare? Let’s make sure that NEVER happens to you.In this episode, I’m breaking down seven major red flag...
19 Mars 202551min
59. Stop Drowning in Change: A CSM's Tactical Survival Guide
If there is one certainty in your customer success career, it is this: things will change. Whether it's new initiatives, restructuring, or evolving processes, staying ahead is non-negotiable. In this ...
12 Mars 202521min
58. The Internal Career Move Nobody Talks About: Creating Your Own Role
Do you think the only way to advance your customer success career is through job-hopping? It’s time to rethink that approach because I'm going to show you how to make a strategic internal career move....
5 Mars 202528min
57. How to Stop Sabotaging Your CS Career (And Start Getting Promoted)
Are you unintentionally blocking your own path to opportunities like promotions, transitioning to different teams, managing larger accounts, engaging in cross-functional projects, or securing a raise?...
26 Feb 202529min
56. CSM Interview Coaching: One Session That Led to a $215K Job Offer
Would you believe that a single 30-minute coaching session could lead to a $215K job offer? That's precisely what happened to one of our recent clients, and I'm thrilled to unpack this incredible stor...
19 Feb 202528min
55. 6 Sneaky Ways to Impress in Your Next CSM Interview Presentation (Part 2)
Are you ready to impress at your next CSM interview presentation? If you haven’t listened to part one, I recommend you go back and listen to that one first, but in this part 2, I am letting you in on ...
12 Feb 202522min
