Ep017 - Caring for Clients - Alison Lambert - Onswitch
We welcome back Onswitch CEO ALISON LAMBERT who has spent the past two decades in the veterinary consumer marketplace. So what, in 2024, is "the client experience"? What are the consequences if its ig...
5 Nov 202415min
Ep016 - BVNA Congress 2024 - Progression
A bonus edition of the podcast looking at the 2024 BVNA Congress theme about 'progression', in which Ian Wolstenholme talks with KIRSTY GWYNNE about exciting developments on the Veterinary Care Assist...
22 Okt 202415min
Ep015 - BONUS - Dr Katie Ford - Practice Socials
In the episode vet and entrepreneur DR KATIE FORD returns to chat about how practices can refresh that most important of client and clinic communication tools - social media. Which platforms work and ...
15 Okt 202414min
Ep014 - Antibiotic Amnesty 2024
In this episode Ian Wolstenholme talks with guest STEVE HOWARD, Head of Clinical Services at PDSA and Secretary General of RUMA CA&E, about this year's Antibiotic Amnesty. Now in its third year, the i...
8 Okt 202414min
Ep013 - Pet Obesity - Dr Ernie Ward
It's a welcome return to the podcast to DR ERNIE WARD - America's Pet Advocate, author, broadcaster, worldwide speaker and journalist. Ernie Ward graduated from the University of Georgia College of ...
24 Sep 20249min
Ep012 - BONUS - Practice Hygiene is key!
A recently published study in Vet Times by Dr Neil Forbes BVetMed, DECZM, FRCVS, demonstrates that now is the time to take the subject of veterinary practice hygiene very seriously, if we want to avoi...
17 Sep 202416min
Ep011 Taylor Vets - Independent 2.0
In this episode, Ian Wolstenholme catches up with FIVP member JOHN TAYLOR from new independent practice Taylor Vets of Brackley in Northamptonshire. Why the title "Independent 2.0"? Well, John is one ...
10 Sep 202418min
Ep010 - Alison Lambert - The Dog and Bone
No, we're not analysing canine treats (maybe a thought for another pod) but looking at the significance of the good old telephone in independent practice. Who else better to provide some "tell it as i...
27 Aug 202414min
