Episode 707: Managing Enterprise-Level Systems During Digital Transformation
As higher ed institutions take steps towards innovation, strategy and technology need to be developed together. On this episode of FOCUS, Heather Fraser of Dalhousie University (Dal) discusses the str...
12 Dec 202327min
Episode 706: Extending Student Success Beyond the Student Finance Office
Higher ed institutions are constantly innovating to fit the changing needs of students to support their success. Kevin Smith, Assistant Vice President and Director of Student Records and Financial Ser...
28 Nov 202330min
Episode 705: Optimizing Your Payment Solution to Work for Your Students
Many higher education administrators are called to their positions for the same reason: to help students succeed. Lisa Mazure, Associate Vice Chancellor for Finance and Fiscal Services at Alamo Colleg...
14 Nov 202335min
Episode 704: ACH Payment Trends and Avoiding Fraud in Higher Ed
As higher ed institutions continue to evolve to offer more cashless payment solutions, automated clearing house (ACH) payments are becoming more popular. This week, Brad Smith, senior director of indu...
31 Okt 202324min
Episode 703: Empowering a Safe and Secure Experience with OneCard
On this episode of FOCUS, Doug Vanderpoel joins from Mount Holyoke College to share insights into how his institution uses the TouchNet OneCard Campus ID system to enhance the campus experience. From ...
17 Okt 202330min
Episode 702: Simplifying International Payments with Tulane University
Guiding international students through account payments can be tricky. With currency exchange rates constantly changing, it can be difficult for students to be confident that they are paying the corre...
19 Sep 202330min
Episode 701: Taking a Student-Friendly Approach to Past-Due Accounts with the University of Alabama
On this episode of FOCUS, Kristy Pritchett, Director of Student Account Services at the University of Alabama, joined us to discuss how a student-friendly approach to past-due accounts lead to higher ...
5 Sep 202332min
Episode 607: Behind the Scenes of Mobile ID for Apple and Android
Smartphone use is ubiquitous, especially on college campuses. With nearly every student carrying a smart device with them all the time, it was only a matter of time before colleges began investigating...
25 Juli 202342min
