Episode 304: Digital Transformation at Redeemer University
In this episode, Heather speaks with Len Moelker, director of information technology at Redeemer University in Hamilton, Ontario. He tells her about the digital transformation initiative that has set ...
9 Aug 202130min
Episode 303: Better Outcomes with Tuition Protection
Heather hears from Derrick Shy, Vice President of business development at GradGuard. COVID-19 UPDATE: NEW EPIDEMIC COVERAGE ENDORSEMENT AND SPECIAL PLAN ACCOMMODATION We are pleased to announce that...
26 Juli 202131min
Episode 302: Improving Processes with EmoryCard
On this episode Heather is joined by Kim Pfeffer, Director of Emory Card at Emory University. Kim explains how changes and updates with the campus card have affected and improved processes for staff a...
12 Juli 202144min
Episode 301: A Platform Approach at TouchNet
Heather hosts Adam McDonald, president of TouchNet. They explore the future of TouchNet and the future of higher education.Special Guest: Adam McDonald.
21 Juni 202119min
Episode 208: The Changing Payments Landscape with Stacy Hughes
Stacy Hughes, Chief Information Security Officer at Global Payments, Inc. and Heather discuss the changing payment landscape and its impact on security and compliance.Special Guest: Stacy Hughes.
15 Dec 202019min
Episode 207: Student Housing Post-COVID with Jason Gross and Michael Fogarty
Heather talks with Jason Gross and Michael Fogerty from Adirondak about what housing and residential halls look like in the post-COVID world and how campuses can move forward from here.Special Guests:...
8 Dec 202033min
Episode 206: PCI Council’s Strategic Framework and Expectations for PCI DSS v4.0 with Troy Leach
Troy Leach, senior VP and engagement officer at PCI Security Standards Council gives Heather some insights about the new strategic framework that has been put into place for PCI compliance.Special Gue...
1 Dec 202033min
Episode 205: Using KPIs on Campus with Christine Blakney
Christine Blakney is the managing director of student business services at Texas Tech University. She walks us through how KPIs, or key performance indicators, have helped the campus business and stud...
17 Nov 202043min
