
Why Shippers Need Brokers and How to Handle Load Hostage Situations | Final Mile 108
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚫 How to address customers that ask for quotes but never award you business 🤝 Why shippers use brokers instead of going...
26 Aug 202520min

Improving Your Sales Skills as a Freight Broker | Episode 308
Top freight sales pros don’t win with flashy pitches or closing tricks—they succeed by truly listening. This episode shows how strategic questioning, genuine curiosity, and overcoming ego-driven barri...
22 Aug 202554min

Tanker Loads, Prospecting, and Authority Aging | Final Mile 107
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Bulk Tanker Profitability – Which pays more for dedicated contracts: food-grade or non-hazmat chemical tankers? We bre...
19 Aug 202515min

Preparing Your Freight Brokerage for Succession | Episode 307
Learn how to turn your freight brokerage into a business that thrives without you. We’ll cover the first hires you should make, how to protect and transfer customer relationships, and the smart way to...
15 Aug 202559min

Survival in a Changing Market | Final Mile 106
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Is demand for freight brokers declining, and are small brokers still relevant? ❄️ Tips for finding carriers for 2–3 pa...
12 Aug 202517min

DAT's Convoy Acquisition: Transforming Freight Automation | Episode 306
DAT’s acquisition of Convoy’s tech platform marks a major leap in freight innovation—pairing the largest load board with cutting-edge automation. Bill Driegert, EVP at DAT and co-founder of Uber Freig...
8 Aug 202551min

Growing Your Book of Business & Hostage Loads | Final Mile 105
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Customer keeps asking for quotes but never books — what to do? 📈 How to find new shippers and grow beyond one custome...
5 Aug 202520min

How to Manage Your Brokerage's Profits in Market Cycles | Episode 305
How can freight brokerages stay profitable in the toughest market in modern history? In this episode, we break down real strategies—like cross-training staff and maintaining a growth mindset—that help...
1 Aug 202559min


















