The Invisible Rules Running Your Firm
Every firm has two operating systems. The one that's documented — and the one that actually runs the place. In this episode of The FutureProof Advisor, I explore what I call shadow systems: the unwrit...
14 Maj 24min
Why Dunbar's Number Doesn't Define Your Capacity
We've been told there's a ceiling on how many deep client relationships an advisor can maintain — that human cognition has hard limits, and trying to exceed them means sacrificing quality for quantity...
7 Maj 24min
Your CRM Knows Everything
Data tells you what clients have. It rarely tells you why it matters to them. In this episode of The FutureProof Advisor, I explore the gap between personalization and purpose — and why confusing the ...
30 Apr 27min
The Questions You Are Not Asking
The most valuable conversations advisors can have with clients rarely start with the questions we were trained to ask. In this episode of The FutureProof Advisor, I explore why the financial services ...
23 Apr 31min
Capacity Without Purpose is Just More Busy Work
Creating capacity through AI is only half the equation. In this episode of The FutureProof Advisor, I explore why so many firms are working harder than ever despite having better tools than ever — and...
16 Apr 27min
AI For RIAs: The Trends That Will Impact Your firm
The lines between cybersecurity, healthcare, and wealth management are blurring faster than most firms realize. In this episode of The FutureProof Advisor, I explore three developments that may seem u...
9 Apr 25min
The Empathy Gap
Technology can capture every word of a conversation. What it cannot capture is what those words actually mean. In this episode of The FutureProof Advisor, I explore the growing gap between having perf...
2 Apr 28min
Your Future Self is Not More Disciplined
We don't delay hard decisions because we're undisciplined. We delay them because our brains are wired to treat our future selves like someone else's problem. In this episode of The FutureProof Advisor...
26 Mars 30min
