Gartner ThinkCast 172: Transform into a Customer-Centric Organization
Customers are the lifeblood of our organizations, but chances are, your organization is not customer-centric. Find out how to truly put your customers first -- both today and in the future.
27 Nov 20181h 3min
Gartner ThinkCast 171: Let Data Drive Your Organization
Data drives every organization, but that does not mean your organization is data driven. Find out how to organize, process and even speak data to gain the maximum benefits of your information.
20 Nov 201858min
Gartner ThinkCast 170: Be a Digital Leader and Add Business Value
Digital transforms every organization, but to reap the full benefits, they need their IT leaders to transform into digital leaders. Find out how to step up and drive business value in your organizatio...
13 Nov 201851min
Gartner ThinkCast 169: Be a Digital Disruptor, Not Disrupted
Every organization is disrupted by digital, but very few become true digital disruptors. Find out how to turn digital into your advantage, no matter your size or location.
6 Nov 201846min
Gartner ThinkCast 168: Introducing the New Gartner ThinkCast
You spoke, we listened, so get ready for the new Gartner ThinkCast -- an expanded format designed to give you more insights and advice on the topics that most impact your agenda -- all crafted to bett...
1 Nov 20182min
Gartner ThinkCast 167: Changing Cyber Culture to Solve the Digital Problem
Everyone says they want to go digital, so why does it still seem as if Business and IT do not understand each other's goals and needs? Former U.S. Secretary of the Air Force Deborah Lee James shares h...
23 Okt 201824min
Gartner ThinkCast 166: The Intersection of AI & CX
The intersection of artificial intelligence and customer experience is very busy these days. We help you navigate using AI to enhance your CX initiatives by addressing questions put forward by you and...
2 Okt 201825min
Gartner ThinkCast 165: Can SFA Still Give You an Advantage?
As more organizations deploy sales force automation, can it still provide a competitive advantage? Gartner Research Director Tad Travis looks at the steps to take and the mistakes to avoid to get an e...
18 Sep 201817min
