Best of 2025 | The Future of Customer Experience: AI Agents, Machine Customers and What CEOs Must Know
As we close out the year, we're bringing you some of 2025's standout ThinkCast episodes. Today's episode, originally released in May, dives into the rapid emergence of machine customers and how AI age...
23 Dec 202524min
The Future of AI Implementation: What's After AI Agents?
AI is transforming faster than leaders can rewrite their strategies, and staying ahead requires a new kind of clarity. So how do you move beyond experimentation and hype to build AI that truly deliver...
16 Dec 202528min
Top Tech Trends 2026: Meet the Innovation Superheroes
As disruption accelerates and AI becomes indispensable, CIOs and technology leaders face a critical question: How do you harness innovation without losing control? In this episode of Gartner ThinkCast...
9 Dec 202524min
AI Shockwaves Explained: Disrupt Before You're Disrupted
As generative AI moves from novelty to necessity, its most profound impact isn't in incremental efficiency — it's in the shockwaves that ripple across industries. These disruptions challenge pricing m...
2 Dec 202519min
IT Symposium/Xpo Opening Keynote 2025: Gartner's Golden Path for CIOs
As AI capabilities surge ahead, human readiness is struggling to keep pace — and that imbalance could derail your path to real value. So how can CIOs and IT leaders navigate this gap and avoid costly ...
25 Nov 202525min
The 4 Biggest Challenges for IT Leaders in 2026
Leadership won't get any easier in 2026. Geopolitical volatility, accelerating AI disruption and workforce identity shifts are creating unprecedented challenges for IT leaders. So how can you prepare?...
18 Nov 20256min
From Guardian to Catalyst: 8 Forces Reshaping CFO Identity
As economic volatility, cost pressure and technological acceleration reshape the finance landscape, CFOs are facing a pivotal identity shift. The instinct to protect the enterprise through tighter con...
11 Nov 202523min
Walking the Golden Path to Value: Aligning AI Readiness and Human Readiness
As AI capabilities accelerate faster than many organizations can adapt, CIOs are being challenged to balance ambition with readiness. So how can leaders walk the "golden path" to real, sustainable val...
4 Nov 202512min
