Impact Pricing
The Impact Pricing Podcast will help you win more business at higher prices by teaching you about pricing and value. Once you understand how your buyers perceive the value of your product, you can build, market and sell products that win at higher prices. Pricing is really about creating, communicating and capturing value.

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How Pricing in the Broadcast Advertising Industry Works with Dominick Latorre

How Pricing in the Broadcast Advertising Industry Works with Dominick Latorre

Dominick Latorre is the Senior Director of Yield and Inventory Management at Sinclair Broadcast Group. He used to be the Manager of Pricing and Planning at Spectrum Reach, and he's the Assistant General Manager of the Men's National Team in USA Ball Hockey. In this episode, Dominick explains how they price slots for broadcast advertisements as he relates it to how airlines do pricing for their seats.   Why you have to check out today’s podcast: Learn how Sinclair does pricing for perishable inventory like ads Understand how it’s related to how airlines price their seats Find out why it’s important that your sales people know how to make sure that your service is priced effectively   “It's educating yourself on different industries outside of yours and how you can take those concepts and those ideas and apply them to your business. – Dominick Latorre   Topics Covered: 02:01 – How Dominick got into pricing 04:12 – Sinclair’s goal to improve efficiencies with the local pricing experts and revenue with pricing 06:41 – “It is not what I wanted. It's not what I wanted to buy.” 09:25 – Relating and comparing how Sinclair does pricing to how airlines price their seats 14:46 – The factors that affect how Sinclair price the programs 18:38 – Pricing for political campaigns 23:01 – Pricing table topics: “Create real value with differentiation. Create perceived value with marketing.” 25:36 – Dominick’s pricing advice   Key Takeaways: “I'm very happy with the choice I made back in 2007-ish to get into pricing, because as obviously as you know, it's the biggest driver of profit if you're priced correctly, so much more than sales volume or anything else.” – Dominick Latorre “With the various choices for marketing dollars these days, you can't be upsetting clients and pulling multi-million-dollar deals because we weren't priced effectively and given them a rate that from day one it should have been a premium program; obviously, the demand is there. We should be charging it based upon that.” – Dominick Latorre “You can drive more revenue by lowering your rates, and we've seen that in some cases.” – Dominick Latorre “We talk to our sellers all the time. Sell the value of the program. Don’t combine it with other solutions. Don't sell a customer what we call a 9A4P rotator, where basically that customer spot could fall anywhere between that time period. That’s not selling value. Look at the value of our solutions and price accordingly to them.” – Dominick Latorre “With so many marketing solutions out there and dollars to be spent, you have to make sure that you're priced effectively. And again, talking about value, making sure that the buyers see the value in your solution.” – Dominick Latorre   People / Resources Mentioned: Sinclair Broadcast Group: https://sbgi.net/ Professional Pricing Society: https://www.pricingsociety.com/   Connect with Dominick Latorre: LinkedIn: https://www.linkedin.com/in/dominicklatorre/ Email: dmlatorre@sbgtv.com   Connect with Mark Stiving: LinkedIn: https://www.linkedin.com/in/stiving/ Email: mailto:mark@impactpricing.com

12 Sep 202228min

Blogcast #71: Perfect Pricing

Blogcast #71: Perfect Pricing

This is an Impact Pricing Blog published on August 3, 2022, turned into an audio podcast so you can listen on the go. Read Full Article Here: https://impactpricing.com/blog/perfect-pricing/ If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com. Now, go make an impact. Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/

9 Sep 20223min

Memecast #74: Ace of Clubs: 'Nobody Cares about Your Product'

Memecast #74: Ace of Clubs: 'Nobody Cares about Your Product'

This one is the Ace of Clubs from the Selling Value card deck. One of my favorite sayings when I'm teaching is, nobody cares about your product. What's fascinating is when you look at a company's website or you look at how somebody wants to talk about what it is they're going to offer you, they want to talk about their product. I so much want to tell you, oh, I'm a pricing expert and I train people on pricing. But that's the product. What we really need to be doing is talking about the problems that our buyers have and the outcomes or the results they might be able to achieve. Experts are able to take our features and say, oh yeah, I get what that means to me. But most of our buyers aren't experts. What we need to be able to do is instead of talking about our product, talk about the problems that our buyers might have. I might go to a VP of sales and say, do your salespeople tend to discount too much too often? Now that's a problem. And if that resonates with this VP of sales, now we have something to talk about. But for me to walk in and say, I'm a pricing expert, and I teach salespeople how to sell value. That's all about me. And it only resonates if that person truly is an expert, and they have the problem. So, I love to say nobody cares about your product. What we have to be doing always is thinking about our buyers' problems and the results they might achieve. We hope you enjoyed this memecast. This is also an example of how Pricing Table Topics works. Grab a deck of our cards, pull out a random card, read the saying, and then talk for one to two minutes about what that card says. This will improve your understanding and more importantly, your ability to communicate these important concepts. If you have any questions or feedback, please email me mark@impactpricing.com. Now, go make an impact.   Connect with Mark Stiving:  Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/

7 Sep 20222min

The How-To’s of Utilizing Usage-Based Pricing and Discussion of Subscription Pricing Problems with Marcos Rivera

The How-To’s of Utilizing Usage-Based Pricing and Discussion of Subscription Pricing Problems with Marcos Rivera

Marcos Rivera is the Founder and CEO of Pricing I/O, a training and coaching boutique helping high-growth B2B SaaS companies accelerate ARR growth and market share. Marcos was the Operating Executive for Product Management and Pricing of Vista Consulting Group, and is the author of the book “Street Pricing: A Pricing Playlist for Hip Leaders in SaaS”. In this episode, Marcos shares his insights on some the common problems in the subscription industry. He also talks about the different ways to approach pricing adjustments in relation to software innovations, and discusses the hot topic of usage-based pricing.   Why you have to check out today’s podcast: Find out what the three biggest pricing problems are when it comes to subscription and know why you shouldn’t do those Discover why people don’t pay much attention on the expansion part of land and expand, and learn how to go for it if you want to Understand why it’s a good step to raise prices on the subscribers with highest usage first   “Go out there, get data, experiment and raise your confidence, and the pricing problem gets so much easier.” – Marcos Rivera   Topics Covered: 01:32 – How Marcos got into pricing 02:33 – Biggest pricing problems in subscriptions: (1) Pricing without aligning their package of value to their clients 04:00 – Why decoupling pricing and packaging is difficult 04:47 – Enhancing your pricing when introducing software innovations 06:31 – Biggest pricing problems in subscriptions: (2) Underpricing 09:08 – Biggest pricing problems in subscriptions: (3) Overcomplexity in the model 10:55 – People not focusing on the expansion part of the commonly used phrase in SaaS, “land and expand”       14:02 – Understanding usage data in providing better value to your product 16:17 – Getting things to levels of sophistication and sophistication at scale 18:29 – Where, when, and how to utilize usage-based pricing 24:38 – Pricing table topics: “Raise prices on the subscribers with highest usage first.” 26:12 – Marcos’ pricing advice   Key Takeaways: “The way to start with pricing, especially if you already have an existing model and you’re looking to enhance it, believe it or not, is not where most companies start, which is “how much should I charge with this new thing?” It's the first thing on their mind, the first question on their mind, but that question doesn't get answered until you understand how your value is being changed...” – Marcos Rivera “There's nothing wrong with land and expand, but what often happens is that it's mostly land and very little expand…. When you place so many of your chips on the land part of it, you start being overly generous with your limits or overly generous of what you're including. What ends up happening is you put so much of your expansion opportunity into the land that your expand opportunities are limited. Overly heavy on the land makes it tougher to expand.” – Marcos Rivera “Be a little bit careful about over indexing on what they're doing in the system because you don't want to inadvertently discourage them from using the product.” – Marcos Rivera “Value is not in the people using it. The value is in the machines doing, and the volume and frequency with which it's doing it.” – Marcos Rivera “Remember, perceived value gets stronger and better with more usage. That correlation works out really well.” – Marcos Rivera   People / Resources Mentioned: Pricing I/O: https://www.pricingio.com/ Vista Consulting Group: https://vistacg.com/ Vista Equity Partners: https://www.vistaequitypartners.com/ Netflix: https://www.netflix.com/ Slack: https://slack.com/   Connect with Marcos Rivera: LinkedIn:https://www.linkedin.com/in/marcoslrivera/ Website:https://www.pricingio.com/   Connect with Mark Stiving: LinkedIn:https://www.linkedin.com/in/stiving/ Email: mailto:mark@impactpricing.com

5 Sep 202228min

Blogcast #70: Pricing Table Topics

Blogcast #70: Pricing Table Topics

This is an Impact Pricing Blog published on July 27, 2022, turned into an audio podcast so you can listen on the go. Read Full Article Here: https://impactpricing.com/blog/pricing-table-topics/ If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com. Now, go make an impact. Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/

2 Sep 20222min

Memecast #73: Ace of Hearts: Win Rates and Average Selling Price

Memecast #73: Ace of Hearts: Win Rates and Average Selling Price

This one is the Ace of Hearts from the Selling Value card deck. Selling value really does do a lot of things. But if you imagine for a second that a buyer has some expectation of how much value they're going to get from our product. That is a good indicator of their willingness to pay, it's a good indicator of how urgent it is that they want to solve the problem or buy the product. But what if we had the ability to increase the amount of value that person expects to get from our product? For the sake of argument, let's say we 10x it. We make our product really valuable to them. All of a sudden, they're willing to pay more. They want it. They want it now. They want it faster. And so, we're going to increase our average selling price, we're going to shorten the sales cycles. And of course, if they believe we're going to deliver a 10x, they're going to buy from us instead of from our competition. And once we can recognize those buyers who really are going to get a lot of value from our product, then we get better prospects as well. So, it turns out when we can sell value, we really do increase win rates and average selling prices. We hope you enjoyed this memecast. This is also an example of how Pricing Table Topics works. Grab a deck of our cards, pull a random card, read the saying, and then talk for one to two minutes about what the card says. This will improve your understanding and more importantly, your ability to communicate important concepts. If you have any questions or feedback, please email me mark@impactpricing.com. Now, go make an impact.   Connect with Mark Stiving:  Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/

31 Aug 20222min

Special Episode: 2 Pricing Professionals Debate

Special Episode: 2 Pricing Professionals Debate

Mark Stiving is a widely recognized pricing expert and marketing pro who teaches companies how to boost revenues and realize their true value. He is the host of the Impact Pricing podcast, helping people win more business at higher prices through value, and has authored three books which all revolve around pricing. Ron Baker is the Founder of VeraSage Institute, dedicated to helping professional knowledge firms bury the billable hour and trash timesheets. He has published seven books around the topics of business and pricing, and also is a radio talk-show host for The Soul of Enterprise. In this episode, Ron engages in a pricing metric discussion with Mark as they share their insights on cost-plus, hourly pricing, and subscriptions.   Why you have to check out today’s podcast: Deep dive into discussions about different pricing metrics, focusing on cost-plus, hourly, and subscriptions Find out why putting time in your service and charging by the hour isn’t an ideal way to charge clients Understand why providing value is better than charging hourly or using cost-plus pricing   “There's always going to be people and businesses that use cost-plus and other inferior methods like hourly. They're going to be out there, but they're just not where my focus is. My focus is on the other end, trying to help people price and create more value so they can capture more value. I'm not interested in working for people that want to price in an inferior manner, because I think that means they're not providing enough value to you.” – Ron Baker   Topics Covered: 01:17 – Mark’s five top reasons/times when cost-plus pricing makes sense 04:36 – Reacting to Mark’s five reasons / doing value-based pricing along with cost-plus pricing 08:13 – Pricing in micro and macro level businesses: cost-plus vs value-based 11:37 – Why Ron refuses to pay by hourly billing + how auto mechanics price their work 16:24 – Talking about Ron and Colin’s difference in perspectives 18:04 – How Mark charges clients ‘hourly’ and what Ron has to say about it 23:04 – Discussion around subscription + today’s topic in general: pricing metric 27:25 – Mark’s tax guy + why hourly billing isn’t ideal for Ron 31:17 – On announcing a price increase: Do something nice for your customers   Key Takeaways: “If I could categorize everything I just said, I'd categorize it in two categories. One is sometimes, customers demand it – so that would be Apple and government, and sometimes, it's just more efficient as a business to do cost plus than it is to do value-based pricing.” – Mark Stiving “In the world of cost plus and efficiencies, one could make the argument. I'm not saying this is true by any means, but one could make the argument. If I was in a very low margin, highly competitive business, it might be less expensive and more efficient to just do cost plus than to spend time trying to figure out what each customer's willing to pay me.” – Mark Stiving “One of my favorite sayings is customers hate price increases, but they'll hate it a little bit less if you blame increasing costs.” – Mark Stiving “The billable hour is what I'm crusading against, but on a larger perspective, the billable hour is cost-plus pricing.” – Ron Baker “At a macro level, there's no way that costs justify price or determine price. Can't be. Otherwise, no business would ever go bankrupt.” – Ron Baker “If somebody really did abuse you, then why would you ever work with that person?” – Ron Baker   People / Resources Mentioned: The Soul of Enterprise:https://www.thesoulofenterprise.com/ Colin Jasper:https://www.linkedin.com/in/colin-jasper-7a401213/ Win Keep Grow:https://www.amazon.com/Win-Keep-Grow-Accelerate-Subscription/dp/1631954784 Time’s Up:https://www.amazon.com/Times-Up-Subscription-Business-Professional/dp/1119893526 Marco Bertini:https://marcobertini.com/ The Ends Game:https://marcobertini.com/book/   Connect with Ron Baker: LinkedIn:https://www.linkedin.com/in/ronbaker1/   Connect with Mark Stiving:    LinkedIn:https://www.linkedin.com/in/stiving/ Email: mark@impactpricing.com

29 Aug 202237min

Blogcast #69: Subscribe to Heated Seats in a BMW

Blogcast #69: Subscribe to Heated Seats in a BMW

This is an Impact Pricing Blog published on July 20, 2022, turned into an audio podcast so you can listen on the go. Read Full Article Here: https://impactpricing.com/blog/subscribe-to-heated-seats-in-a-bmw/ If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com. Now, go make an impact. Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/

26 Aug 20223min

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