
Catherine McDonald on The Habit of Curiosity That Drives Real Improvement
In this episode, Keith Norris sits down with Catherine McDonald—leadership coach, lean consultant, and expert in organizational behavior—to explore why curiosity and reflection are the true building b...
2 Juni 202556min

Ted Iverson on Sustaining Results Through Better Leadership
In this episode, Keith Norris sits down with Ted Iverson, veteran transformation leader, Shingo Prize examiner, and former McKinsey expert, to unpack what it really takes to sustain results through le...
26 Maj 202549min

Matt Kroll on Structured Problem Solving That Scales
In this episode, Keith Norris sits down with Matt Kroll, Lean Six Sigma Master Black Belt and founder of Chalmers Street Consulting, to explore how structured problem solving can be scaled across team...
19 Maj 202549min

Will Miller, PhD on Leading Change Without Losing Trust
In this episode, Keith Norris sits down with Dr. Will Miller, Associate VP for Continuous Improvement and Institutional Performance at Embry-Riddle Aeronautical University, to explore what it really t...
12 Maj 202556min

Dr. Gwendolyn Galsworth on The Power of Workplace Visuality
In this episode, Keith Norris is joined by Dr. Gwendolyn Galsworth—visual workplace pioneer, Shingo Institute faculty fellow, and author of Visual Workplace and Work That Makes Sense. Together, they d...
5 Maj 202543min

Dr. Alan Barnard on Solving the Right Problems with the Theory Of Constraints
In this episode, Keith Norris sits down with Dr. Alan Barnard—decision scientist, CEO of Goldratt Research Labs, and one of the world’s leading experts on the Theory of Constraints—to explore how orga...
28 Apr 20251h 5min

Randy Kesterson on Making Strategy Stick with Hoshin Kanri
In this episode, Keith Norris is joined by Randy Kesterson, executive coach, transformation leader, and author of The Basics of Hoshin Kanri, to explore how companies can finally make their strategy s...
21 Apr 20251h

Jared Raggozine on Turning Frontline Ideas Into Big Wins
In this episode, Keith Norris is joined by Jared Ragozzine, Lean Six Sigma Master Black Belt, to explore how companies can turn everyday frontline ideas into real, measurable wins—and build a culture ...
14 Apr 202547min



















