Emotional Connection, Personalization, and Value: Donatos’ People-Centric Approach to Customer Loyalty
Send us Fan Mail Mark Johnson, CEO of Loyalty360, spoke with Erin Corrigan, Director of Digital Marketing for Donatos, about the Donatos Rewards program, the brands’ customer loyalty efforts, and how ...
14 Apr 202310min
Donatos 2023 Loyalty Expo Session: Building Personalization and Emotional Loyalty into the Rewards Program
Send us Fan Mail Donatos was recently named a finalist for this year’s Loyalty360 Awards, presenting in the Customer Loyalty Strategy category at Loyalty360’s Loyalty Expo, May 8-10 in Orlando. At the...
13 Apr 20231min
Loyalty360 Loyalty Live | Jonathan Silver, Engage People
Send us Fan Mail Loyalty360's Mark Johnson interviews Jonathan Silver, Engage People, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
4 Apr 202323min
Creating Emotional Connections Through Trust and Charity: How Pet Valu Builds Meaningful Customer Relationships
Send us Fan Mail Mark Johnson, CEO of Loyalty360, spoke with Tanbir Grover, Chief Digital and Marketing Officer of Pet Valu, about the brand’s customer loyalty efforts, how it builds emotional loyalty...
3 Apr 202322min
Margaritaville’s 2023 Loyalty Expo Session: Learning from Loyalty Challenges
Send us Fan Mail Mark Johnson, CEO of Loyalty360, spoke with Claudia Infante, Senior Vice President of Revenue Strategy for Margaritaville, about her upcoming session at the 2023 Loyalty Expo, which w...
31 Mars 20238min
Personalized Care: How Ulta Beauty Uses Its Ultamate Rewards® Program to Build Emotional Loyalty
Send us Fan Mail Mark Johnson, CEO of Loyalty360, spoke with Jessie Rosenberg, Loyalty Strategic Partnerships Manager for Ulta Beauty about the history of Ultamate Rewards®, its customer loyalty strat...
29 Mars 202318min
Loyalty360 Loyalty Live | Eileen Peacock and Aidan Lundy, Tenerity
Send us Fan Mail Loyalty360's Mark Johnson interviews Eileen Peacock and Aidan Lundy, Tenerity, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
28 Mars 202322min
A Touch of Madness in the Customer Experience: How Moosejaw Creates Value for Customers Through Exceptional Service
Send us Fan Mail Mark Johnson, CEO of Loyalty360, spoke with Eoin Comerford, CEO of Moosejaw, about the brand’s customer loyalty initiatives, how it redesigned its customer service to improve the cust...
27 Mars 202328min
