Join Me on Friday for The Mistakes That Make Us: A Book Birthday Event
The blog post The LinkedIn event My latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is turning one year old! Join me, along with my co-host Elisabeth Swan, fo...
25 Juni 20242min
Join Me at the Michigan Lean Consortium Annual Conference in August!
The Blog Post I'm excited to share my breakout session at the Michigan Lean Consortium Annual Conference! In this session, I dive into the critical role of Psychological Safety as a Foundation for Con...
21 Juni 20242min
Mistakes and Errors: A Circular Definition; Leadership Matters
Blog post link When writing or speaking, I use the words “mistake” and “error” interchangeably. The definitions in some dictionaries are comically circular. Dictionary.com defines an error as: “a devi...
20 Juni 20246min
Upcoming Shingo Webinar on Learning From Mistakes and Psychological Safety
Blog post link I'm excited that the Shingo Institute asked me to present a webinar on June 18th. Click here to register for the webinar They've also published an article that I wrote: Psychological Sa...
16 Juni 202410min
The Pitfalls of Safety Bonuses in Lean Factories: A True Story
Blog post I was talking recently with a trusted friend in the Lean community. He told me a story. It's certainly believable, even if it's second or third-hand to me. He had no reason to make up a stor...
15 Juni 20245min
Psychological Safety vs. Psychological Comfort: Understanding the Distinction
Blog post link The Big Picture: In the Lean community and beyond, some people mistakenly equate “psychological safety” with being comfortable all the time. This misconception can undermine the true es...
14 Juni 20245min
Preventing Surgical Errors: Effective Strategies Over Warning Signs in Operating Rooms
The blog post IMAGE: A sign that reads "CAUTION: DON'T OPERATE ON THE WRONG SIDE" It's silly, right? I've never seen a sign like this in an operating room. And I'm not advocating for them. It's not th...
6 Juni 20242min
Celebrating 100 Years of Shewhart’s Control Charts: A Century of Quality Management
The blog post TODAY marks the centennial of one of the most significant innovations in quality management: the control chart. 🎂 🎉 🎆 In the early 1920s, Walter A. Shewhart, working at Bell Labs, rec...
4 Juni 20245min
