
Transforming Leadership: How to Shift from Blame to Systemic Improvement
Read the blog post How often do you hear executives blaming employees, including frontline workers, for different problems or poor performance? I don't think that's a good look when leaders do that. L...
23 Apr 20243min

Bring Mark Graban to Speak at Your Health System’s Quarterly Leadership Forum
Read the blog post I recently spoke and facilitated at a health system's quarterly leadership forum event on the topic of “Psychological Safety as a Pre-Condition for Continuous Improvement.” It was v...
19 Apr 20244min

Embracing Challenges for Success: Lessons in Toyota Culture and Kaizen from Nate Furuta
Read the blog post I have been really enjoying this book, released in 2021, by Kiyoshi “Nate” Furuta, a retired Toyota executive: Welcome Problems, Find Success: Creating Toyota Cultures Around the Wo...
17 Apr 20249min

GE Aerospace CEO Larry Culp on a Finger-Pointing Culture and a Better Alternative
Read the episode, view video, and more There was a fascinating article in Bloomberg BusinessWeek about GE doing its final spinoff of GE Vernova (ticker symbol: GEV) and the remaining business that Lar...
11 Apr 20246min

Turning Bad News into Building Blocks: Cultivating a Culture Where Mistakes Fuel Growth (Larry Culp and GE)
The blog post and video Embracing Imperfections and Learning from Mistakes: A Leadership Insight from the 2022 AME Annual Conference... In a riveting conversation between Larry Culp (at the time, CEO ...
4 Apr 20246min

The Problem (737 MAX and Beyond) at Boeing Isn't "Idiots." It's Far More Complex Than That... But Fixable
The blog post As we sit in seat 26A, mindlessly watching a movie, we take for granted that our cell phone (or the shirt off our back) won't be suddenly sucked out through a gaping hole in the side of ...
19 Mars 202416min

Cultivating a Culture of Candor: Transforming Workplace Communication for Better Outcomes
The blog post Does it Feel Better to Be Vulnerable or Candid in a Workplace? I've learned so much from Timothy R. Clark of the firm LeaderFactor, author of the excellent book, The 4 Stages of Psycholo...
7 Mars 20247min

A Better Question Than "Do You Have Any Questions?"
The blog post Recently, I've heard an idea a few times that I'd like to share and discuss in this post. As I'm writing this, I can't remember who to cite. That's my mistake. I'll happily correct the p...
5 Mars 20243min



















