
Story: When Firing an Employee Doesn’t Prevent the Repeat of the Mistake
Blog post This post shares a story I heard at the Michigan Lean Consortium annual conference earlier this week. They've been kind about sharing ideas and doing a book club discussion around my new boo...
14 Aug 20234min

A Workplace Culture Where "FAIL" Means First Attempt in Learning
Blog post page Below is some material that I wrote, but didn't use, in my book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. Maybe it was a mistake to cut it. But the ma...
26 Juni 20237min

In Memoriam: Masaaki Imai, "The Father of KAIZEN™" (1930-2023)
Blog post with photos and more I was saddened to learn today that Masaaki Imai passed away, as announced this week by the organization he founded, KAIZEN Institute. He was 92. Mr. Imai was well known ...
17 Juni 202316min

A Near Miss with Amazon's Publishing Platform - Save Draft or Publish
Read the blog post and get links My new book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is still only in a draft state before final proofreading (actually, the proof...
12 Juni 20235min

Why Keep Asking, “What’s Your Favorite Mistake?”
Blog post link The following material was found on the “cutting room floor” for my upcoming book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. And I've supplemented it ...
15 Maj 20235min

Organizations Cannot Solve Problems Unless Leaders Admit Them and Help Others Feel Safe Speaking Up
Link to the blog post at Value Capture's website As we explore concepts like psychological safety and Diversity, Equity, Inclusion, and Accessibility (DEIA) in this blog post series, I’d like to kick ...
12 Maj 202312min

Kindle Pre-Orders Open for “The Mistakes That Make Us” — Enter to Win Signed Paperback
Episode page and blog post If you're interested in my upcoming book (available June XX, date TBD), The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, the Kindle edition is av...
7 Maj 20233min

Reader Question: Why Did I Get Into Lean Healthcare?
Blog post for this episode Here's another reader question, this one received from The Netherlands, a country I have loved visiting over the past eight years (see my blog posts about the country and L...
11 Apr 202310min



















