Join Me in Japan: A Lean Healthcare Accelerator Experience This October
Read the blog postSince 2012, I've had the opportunity to visit Japan six times, each trip a deep learning experience–rich with lessons about Lean, Kaizen, leadership, culture, and continuous improvem...
14 Maj 20255min
Leadership by Fear Doesn’t Work — And Never Really Did
The blog postNearly 30 years ago, I had my first real encounter with what not to do as a leader. I was working in a General Motors factory where the culture was one of daily disrespect. Leaders--if yo...
6 Maj 20255min
How Psychological Safety Drives Digital Transformation and the Toyota Production System (or Lean)
The blog postBefore I departed for my recent workshop tour of Australia and New Zealand, I knew that I would learn things in the process of teaching and facilitating on my favorite topics. I didn't ex...
15 Apr 20258min
'The Mistakes That Make Us' Receives the Shingo Publication Award!
Blog postI'm very excited to announce that my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, has been officially selected as a recipient of the Shingo Public...
12 Feb 202510min
My Upcoming Webinar on Mistake-Proofing Across Industries
The blog post I'm excited to be presenting this webinar on February 12th at 1 pm ET as part of the KaiNexus Continuous Improvement webinar series: The webinar description: “Are you looking for practic...
7 Feb 20254min
An Aussie Backpacker’s Workplace Frustration: The Universal Need for Better Leadership
The blog post Last Sunday, in Frankfurt, Germany, I took part in a guided walking tour of the city. Our group included a young professional from Australia in his early 20s. He has taken leave from wor...
6 Feb 20252min
Safety First: GE Aerospace’s Lynn Facility Demonstrates True Lean Leadership
Episode page At its core, Lean is about people–respecting them, empowering them, and ensuring their well-being while driving continuous improvement. Recently, GE Aerospace's Lynn, MA, facility provide...
21 Jan 20256min
Leadership Gone Wrong: The Cost of Prioritizing a CEO’s Ego Over Effectiveness
Episode blog post A sad but true leadership tale: “Unlike most CEOs who rely on their executive team to keep them informed, [redacted] relies on his team to keep him feeling good about himself. And so...
17 Jan 20252min
