Podcast 64 - Making the case for loyalty in the boardroom.
In this podcast we explore making the case for loyalty in the boardroom. How do you prove value and make a case for long-term investment. With special guests Amy Barnett of VP of Loyalty at Cracker ...
4 Aug 202431min
Pocast 66 - Retail Media - The Essential Guide
In this podcast we explore the explosive growth of the retail media industry which was worth over $128 billion in 2023. With special guests Steve Gray and Katie Streeter-Hurle of SMG we explore the c...
4 Aug 202428min
Newscast 4 – The End of FlyBuys New Zealand & the rise of the “Zero Consumer”
With recent changes to Air Miles in Canada and Nectar in the UK, the coalition model continues to evolve. But will it go extinct? Iain Pringle explores the seismic shift in the New Zealand loyalty la...
22 Juli 202432min
Newscast 3 – US credit card regulation impact and Apple loyalty.
This week Rick Ferguson revisits US credit card regulations and asks what a settlement could mean for issuers and merchants and explores whether loyalty to apple is a pleasure or a pain.
8 Juli 202435min
Podcast 65 - Changing Customer Needs - A Global Perspective
As loyalty is now truly a global market in this podcast we compare research studies from two sides of the globe with Adam Posner in Australia and James Davies of Mando Connect in London.
1 Juli 202424min
Newscast 2 - Spotlight on GDPR, the UK market & Blind Loyalty
This week Rick Ferguson travels to the European Union for a look into the current state of General Data Protection Regulation compliance, Charlie Hills, of WPP, gives a summary of the UK loyalty marke...
24 Juni 202434min
Newscast 1 - Episode 1 of our new podcast format!
Newscast 1 - In our inaugural episode of the Loyalty Newscast we bring you the latest industry news, discuss proposed changes to the US credit card market, explore sports loyalty and ask what loyalty ...
10 Juni 202437min
Newscast Introduction
Quick summary of our new Loyalty Podcast which will be launched later today.
10 Juni 20242min
