The one thing in hospitality AI just can't replace, with Michael Friedman
Most property managers measure success by how many doors they've added. Michael Friedman thinks that's a vanity metric. After 35+ years in luxury hospitality, his argument is blunt: a smaller, profita...
28 Maj 36min
The Education Gap in Short-Term Rentals, And How to Close It, with James Varley
Most people in short-term rentals talk about the boom and the regulation. Almost nobody talks about how under-educated the industry still is, and how that's quietly a big lever for the operators who g...
14 Maj 41min
Inside the Mind of the "Queen of Guest Experience" with Tyann Marcink
Most short-term rental hosts blame bad reviews on bad guests. After hosting more than 10,000 guests since 2007, Tyann Marcink Hammond argues the real problem is mismatched expectations, and storytelli...
30 Apr 35min
Scaling Short-Term Rentals in Europe: Regulation, Operations, and Surviving Covid, with Ben Painter
Scaling short-term rentals in Europe without funding is an operational grind that forces you to learn fast, fix mistakes in real time, and build resilience the hard way. In this episode of Minute by ...
16 Apr 43min
Smart Access for Legacy Buildings: How Hospitality Modernises Without Losing the Human Touch, with Jack Bowcott
Some hospitality “innovation” is just shiny tech. The true shift occurs when buildings themselves start to behave like software. In this episode of Minute by MÎNUT, host Nils Mattisson sits down with...
2 Apr 45min
Marketing, Trust, and Repeat Guests That Book Direct, with Mark Simpson
OTAs make it easy to start in short-term rentals. That’s also the problem. In this episode of Minute by MÎNUT, host Nils Mattisson sits down with Mark Simpson (Founder of Boostly and one of the most ...
19 Mars 47min
Why Property Management Needs Better Data: Scaling, AI, and the Future of STR, with Alexander Limpert
It’s easy to get a booking. The hard part is everything that comes after, especially when you’re scaling across countries, teams, and thousands of units. In this episode of Minute by MÎNUT, host Nils ...
5 Mars 45min
Short-term rental regulation: How operators stay ahead and stay legal, with Sébastien Long
Regulation is tightening for short-term rentals, and operators who stay quiet risk not knowing how to stay compliant. In this episode of Minute by Minut, host Nils Mattisson sits down with Sebastian L...
19 Feb 43min
