Omni Talk Retail

Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.

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Fortnum & Mason’s Approach to Innovation, Experience, and Staying Human | RTS 2026

Fortnum & Mason’s Approach to Innovation, Experience, and Staying Human | RTS 2026

In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton catches up with with Iain Robertson, Chief Operating and Innovatio...

23 Apr 9min

Luxury Retail Is Won Before the Sale with Noble Panacea | RTS 2026

Luxury Retail Is Won Before the Sale with Noble Panacea | RTS 2026

Luxury retail is not about faster conversion. It is about deeper connection. At Retail Technology Show 2026 in London, Chris Walton sits down with Will Lockie, Global Digital Director at Noble Panace...

23 Apr 19min

Debenhams Group’s ESG Playbook with Sophie Rycroft | RTS 2026

Debenhams Group’s ESG Playbook with Sophie Rycroft | RTS 2026

There is no version of modern retail where ESG, sourcing, and quality operate separately anymore. Live from Retail Technology Show 2026 in London, Chris Walton sits down with Sophie Rycroft, Group ESG...

23 Apr 14min

Why Timing Is Everything in Baby Retail with Sarah Ashby | RTS 2026

Why Timing Is Everything in Baby Retail with Sarah Ashby | RTS 2026

How do you build a retail brand around one of the most emotional, time-sensitive moments in a customer’s life? Live from Retail Technology Show 2026 in London, Chris Walton sits down with Sarah Ashby...

23 Apr 10min

How Holland & Barrett Is Using AI to Reinvent Wellness Retail | RTS 2026

How Holland & Barrett Is Using AI to Reinvent Wellness Retail | RTS 2026

Live from Retail Technology Show 2026 in London, Omni Talk Retail’s Chris Walton sits down with Katya Denike, Chief Product Officer at Holland & Barrett, to discuss how one of Europe’s leading wellnes...

23 Apr 18min

Inside Harrods’ Playbook for Luxury Customer Experience with CRO Mark Blundell | RTS 2026

Inside Harrods’ Playbook for Luxury Customer Experience with CRO Mark Blundell | RTS 2026

How do you deliver world-class luxury service to millions of annual visitors while preserving exclusivity, personalization, and the magic of in-store retail? Live from Retail Technology Show 2026 in ...

23 Apr 18min

British Retail Consortium CEO on Inflation, Labor Reform, and AI Regulation in UK Retail | RTS 2026

British Retail Consortium CEO on Inflation, Labor Reform, and AI Regulation in UK Retail | RTS 2026

In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton sits down with Helen Dickinson, Chief Executive of the British Ret...

23 Apr 13min

Monica Vinader CEO Reveals How to Build a Global Luxury Brand Customers Love | RTS 2026

Monica Vinader CEO Reveals How to Build a Global Luxury Brand Customers Love | RTS 2026

How do you scale a luxury brand without losing what made customers love it in the first place? Live from Retail Technology Show 2026 in London, Chris Walton sits down with Sebastian Picardo, CEO of Mo...

23 Apr 16min

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