Episode 40 - How to deal with stress and gain mental happiness with Elaine Batho
Episode 40 - Elaine Batho In this episode I talk about the importance of mental happiness in the hospitality industry with Elaine Batho. Her 30 years in the hospitality industry covers hotels, restaurants, contract corporate dining, and the London 2012 Olympics just to name a few.Today she host retreats working as a life and wellness coach and helping other people create and host retreats. As well as coaching women in the hospitality sector to improve their health and happiness.She followed this path after transforming herself after many years of chronic stress, anxiety and burning out.As we know the culture of work hard play hard, drinking, late nights and erratic diet is a massive contributing factor to poor health.The RSPH (UK) research states that 1 in 5 hospitality workers suffer from work related severe mental health issues, and 1/4 of hospitality staff have reported seeking psychological support or medication.We share with you on this podcast how you can stay well whilst working in hospitality.I know Elaine’s story will help others identify what to do before it becomes a problem.Please connect with Elaine here:http://www.elainebatho.comAs always please reach out on Instagram or LinkedIn, just search @open_pantry_consulting
4 Jan 202042min
Episode 39 - How the circular economy will shape the hospitality industry with Robert Phelps
Episode 39 - Robert Phelps the President of Silverchef Canada and how the circular economy will shape the hospitality industry. In this episode we talk about: -How SilverChef supports restauranteurs in scaling their business-How the ‘Circular Economy’ is impacting Canada’s hospitality sector -How tech innovations are changing the hospitality sector -How the principles of the ‘Sharing Economy’ are influencing how hospitality operators do business (e.g. commissary kitchens)-Consumer appetite - and demand - for hospitality operators to become more sustainablePlease make sure you also check out the Canadian hospitality awards that Robert talked about in this episode https://www.silverchef.ca/
10 Dec 201925min
Episode 38 - Chronic Tacos and the plans for growth within the US, Canada and Asia
EPISODE 38 - Chronic Tacos and the plans for growth with the CEO Michael Mohammad and Founder Randy Wynner Chronic Tacos is a California-inspired Mexican grill that celebrates authenticity and the individuality of its customers. The fast-casual franchise is known for its fresh Mexican cuisine that is customized for each guest’s distinctive taste. Founded in 2002, the Aliso Viejo, California-based company has more than 30 locations operating across North America and is committed to serving only the highest quality ingredients and all-natural meats. Chronic Tacos offers traditional Mexican items such as tortas, taquitos, flautas and tacos as well as burritos, tostada bowls and salads, including a breakfast menu all day. With 70 current locations open across the country and a plan to open 100 new locations, it is difficult to imagine that Chronic Tacos had small beginnings. What began as a small local taqueria in Newport Beach has evolved into an international fast-casual franchise.In this episode we talk about:-How the brand started in 2002-How they have made Chronic Tacos different from their competitors-If a strategy or emotional is more important in scaling a brand-What trends they are seeing in the American food environment-Where to next for the Chronic Tacos brandPlease make sure you reach out to them here:https://www.instagram.com/chronictacos/https://www.chronictacos.com/As always please reach out to us and give us any feedback on the podcast:https://www.instagram.com/open_pantry_consulting/
3 Dec 201928min
Episode 37 - Darren from PerformHR on the importance of making sure staff are paid correctly
Episode 37 - Darren from PerformHR on the importance of making sure staff are paid correctlyPerformHR bring innovative thinking and hands-on assistance to your organisation to help you get the best out of your people – and your business. Their HR outsourcing offerings enable businesses to access best-practice people strategy, where and when they need it.In this episode, I talk to Darren Fogarty, Head of Partnerships at PerformHR and we discuss the following questions:-What are the most important documents to have in someone's HR pack when they start work?-Whats the best way to understand the most appropriate hospitality award?-What's the big change in moving to STP?-How do you balance full time, part time and casual staff in order to be more profitableI know if you are trying to navigate the minefield that is HR at the moment, especially in an industry like hospitality, then you will find this very valuable. Please connect with them here:https://performhr.com.au
26 Nov 201928min
Episode 36- Cargo Crew and how Felicity Rodgers and her team have built it into a international uniform powerhouse
Episode 36 - Cargo Crew Led by originality and fashion design heritage, Cargo Crew have taken a fresh approach to uniform design that delivers style together with functionality.Cargo Crew believes good design puts functionality at its heart, which is why they obsess over every detail, every button, every seam, to ensure our uniforms not only look the part, but are high-performing.Led by their "Performance with Passion" approach, Cargo Crew are committed to delivering value through design and style that can't be defined purely as uniform.In this episode I talk to the founder of Cargo Crew, Felicity Rodgers and we discuss:-What made her start the Cargo Crew brand-Why Cargo crew was made for hospitality -Why was the range scaled overseas and what successes have they had-Where she made the move to a bigger HQ and where she wants to take the brand nextWe hope you really enjoy this episode and please make sure you check out the Cargo Crew brand in the following places:https://www.cargocrew.com.au/https://www.instagram.com/cargocrew/As always please send us your feedback on the podcast here:https://www.instagram.com/open_pantry_consulting/
17 Nov 201949min
Episode 35 - Jemma from the food truck Notorious E.A.T and how she’s kept happy as she grows
In this episode we catch up with Jemma from the burger truck Notorious E.A.T again after 18 months and see how she has developed her food truck business in the Gold Coast, Australia. We cover how she has built it since, how catering has played a major role in her growth, her thoughts on the food truck and craft brewery scene and most importantly how she remains happy every. I hope you enjoy the episode.
9 Nov 201934min
Episode 34 - How Balwyn Canteen became one of the best burger shops in Melbourne by working with food influencers and keeping quality
Episode 34 - How Balwyn Canteen became one of the best burger shops in Melbourne by working with food influencersI feel so lucky to have DJ Richards finally on a podcast after years of asking. He and his wife Adela have built one of the best burger/donut businesses in Melbourne and in this podcast, we go through step by step in how they built it.Working as a chef for many years, he wanted to combine his love of baking and burgers and create their second very successful venture, Balywn Canteen. DJ and Adela were self-aware enough to use the power of social media in 2015/16 to grow their first venture, Heroes, and realised that the food influencers were gaining a lot of prominence and exposure on social media.They were smart enough to foster the power of social media and work with the influencer brigade to gain market insights and product development ideas in a saturated Melbourne burger landscape. Today Balywn Canteen stands as one of the best, most loved and most creative burger and donut venues in the country and this podcast shows how DJ and Adela were able to build it without losing their humble appeal.If you are starting a venue now or looking to seriously grow revenue, then this is a must-listen!Discover Balwyn Canteen here:https://www.facebook.com/balwyncanteen/https://www.instagram.com/balwyncanteen/As always please feel free to reach out to us on:https://www.instagram.com/open_pantry_consulting/https://twitter.com/OpenPantryCo
20 Okt 201930min
Episode 33 - Joshua Kopel and how his southern charm and cuisine has taken over the LA restaurant and bar scene
Episode 33 - Joshua Kopel and how his southern charm and cuisine has taken over the LA restaurant and bar scene In this laughter packed episode I have the pleasure of talking to Joshua Kopel, owner of Preux and Proper, South City Fried Chicken and Five0Four Hollywood. We talk about how he came up through the industry from working in some of the busiest bars in the south to owning a Fine Dining venue in LA.Hailing from humble beginnings in Baton Rouge, LA, owner/operator Joshua Kopel wanted to bring a little bit of The South to Southern California. In 2010 he opened Five0Four, a New Orleans style bar, in Hollywood. Four years later, Kopel looked to DTLA, broadened his focus from Bourbon Street to The South as a whole, and opened up Preux & Proper. After a rocky first year in The Fashion District, Kopel was ready call it quits. In walks Sammy Monsour, a third generation chef that grew up in his father’s kitchen in Chapel Hill, NC. Kopel and Monsour hit it off instantly, and what came to fruition was the best kind of Southern. Monsour’s food encompasses his classical training at the CIA, his Lebanese ancestry, and his Southern roots. It’s like your grandma’s food went to school, traveled around the world, and came back to you beautifully plated with one hell of a story to tell. It is their mission to inspire Southern Culture and Hospitality throughout their restaurant and community and that really comes through on this valuable podcast.Please follow Joshua here:joshua@justcallflo.comwww.joshkopel.comwww.justcallflo.comhttps://www.southcityfriedchicken.com/https://www.preuxandproper.com/As always please feel free to reach out to us on:https://www.instagram.com/open_pantry_consulting/https://twitter.com/OpenPantryCo
28 Aug 201949min
