Principle of Hospitality

Ep 271 - Sustainable Solutions for Hospitality: Tom Naughtin on Waste Ninja's Waste WarriorsIn this week's episode, we chat with Tom Naughtin, the General Manager of Waste Ninja. This company is pioneering waste management solutions, specifically targeted for the hospitality industry, aiming to make businesses both more efficient and environmentally friendly.🎙 Key Takeaways:-Unique Solutions: Tom gives us an inside look into how Waste Ninja’s services are designed to revolutionise waste management in the hospitality sector.-Common Hurdles: What are the typical challenges that establishments in hospitality face when it comes to waste management? Tom has got the low-down.-Sustainability: With the growing focus on eco-consciousness, Tom talks about how the hospitality industry is responding and how Waste Ninja is helping businesses reach their sustainability goals.-Data and Performance: Effective waste management isn't just about tossing things in a bin. Tom explains how they use data analysis and pattern identification to optimise waste management.Please find our guest information here:Website: https://wasteninja.com.au/Important Link: https://wasteninja.com.au/customers/propserv/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Pay.com.auAre you a business owner bogged down by cumbersome payment processes earning you no reward points, well Pay.com.au has got you covered. With their platform, you can process payments faster, easier, and with better rewards than ever before — earning points with every business payment. Whether you’re paying invoices, employees, your BAS statements or simply looking to manage your business expenses more efficiently, Pay.com.au is your go-to platform. Turn your reward points into business-class flights or gift cards to incentivize and retain your staff. Check them out today at Pay.com.au and take your payment game to the next level.’Pay.com.auAre you a business owner bogged down by cumbersome payment processes earning you no reward points, well Pay.com.au has got you covered. With their platform, you can process payments faster, easier, and with better rewards than ever before — earning points with every business payment. Whether you’re paying invoices, employees, your BAS statements or simply looking to manage your business expenses more efficiently, Pay.com.au is your go-to platform. Turn your reward points into business-class flights or gift cards to incentivize and retain your staff. Check them out today at Pay.com.au and take your payment game to the next level.’

7 Dec 202336min

Ep 270 - Reinventing the Deli: Fresh Growth & Four-Day Weeks with Hector's with CEO Adam Brownell This week, we're excited to welcome Adam Brownell, CEO of Hector's Deli, to the show. Adam's impressive background in Food and Beverage Management has taken him around the world, and now he's steering the ship at Hector's Deli in Melbourne. Known for its standout sandwiches, Hector's is not just about great food; it's about innovative workplace practices too. We're particularly keen to chew over their recent shift to a 4-day work week and what that means for the industry.🎙 Key Takeaways:Global Flavors, Local Success: Adam discusses how international experience has influenced Hector's ethos and the lessons that have been pivotal in his leadership.Hector's Recipe for Success: Adam reveals what makes Hector's Deli a cut above the rest in Melbourne's bustling food scene.Work-Life Rebalance: We explore the groundbreaking 4-day work week initiative at Hector's and its anticipated effects on staff welfare and business dynamics.Growth Meets Well-being: Adam shares his insights on fostering a healthy balance between business expansion and employee well-being.Visionary Bites: Adam gives us a taste of his aspirations for Hector's Deli's future, including potential new offerings and expansion plans.Please find our guest information here:Website: https://www.hectorsdeli.com.au/Instagram: https://www.hectorsdeli.com.au/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/

30 Nov 202340min

Ep 269 - Cooking with Conviction: A Culinary Journey with Chef Ian CurleyWe're honoured to welcome a stalwart of the culinary world, Chef Ian Curley, to our podcast. A British expat who has become a cornerstone of Melbourne's food scene, Chef Curley brings over 30 years of rich experience and a love for European cuisine to the table. His influence spans prestigious kitchens, television screens, and mentorship programs, shaping the industry in myriad ways. In today's episode, we delve into his philosophy on food, his illustrious career, and even tease some exciting future endeavours.🎙 Key Takeaways:Culinary Roots: Ian discusses how his London training has influenced his cooking style and how he maintains his passion for European cuisine.Media Influence: Ian shares his thoughts on television's impact on culinary culture and its effect on budding chefs.Mentorship: With his role at William Angliss Catering College, Ian offers his pearls of wisdom to the next generation of culinary artists.Future Flavors: Teasing a new venture set for 2024, Ian gives us a glimpse into his vision amidst the industry's evolving landscape.Staying Connected: Learn how to keep up with Chef Ian Curley's latest projects and ways to reach out.Please find our guest information here:Website: https://www.iancurley.com.au/Instagram: https://www.instagram.com/chefiancurley/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Pay.com.auAre you a business owner bogged down by cumbersome payment processes earning you no reward points, well Pay.com.au has got you covered. With their platform, you can process payments faster, easier, and with better rewards than ever before — earning points with every business payment. Whether you’re paying invoices, employees, your BAS statements or simply looking to manage your business expenses more efficiently, Pay.com.au is your go-to platform. Turn your reward points into business-class flights or gift cards to incentivize and retain your staff. Check them out today at Pay.com.au and take your payment game to the next level.’Pay.com.auAre you a business owner bogged down by cumbersome payment processes earning you no reward points, well Pay.com.au has got you covered. With their platform, you can process payments faster, easier, and with better rewards than ever before — earning points with every business payment. Whether you’re paying invoices, employees, your BAS statements or simply looking to manage your business expenses more efficiently, Pay.com.au is your go-to platform. Turn your reward points into business-class flights or gift cards to incentivize and retain your staff. Check them out today at Pay.com.au and take your payment game to the next level.’

23 Nov 202349min

Ep 268 - Feeding Melbourne's Soul: La Luna, Life, and Legacy in the Kitchen with Chef Adrian RichardsonIn this episode, we sit down with the legendary Adrian Richardson, the culinary force behind La Luna Bistro and a familiar face on Australian television. With a career spanning over three decades, Adrian has not only shaped his own kitchen but also the way Australians view and engage with food. From his early days considering a career in aviation to becoming a household name, Adrian's story is a testament to the power of passion and adaptability. Join us as we uncover the layers of his rich journey and the legacy he continues to build.🎙 Key Takeaways:Culinary Flight: Adrian shares his transition from aspiring pilot to celebrated chef and the initial spark for his culinary passion.La Luna's Longevity: Adrian reflects on the challenges and triumphs of maintaining a successful restaurant for a quarter of a century.TV Personality Impact: We discuss how Adrian's television presence has influenced Australian food culture and home cooking.Artisanal Approach: Adrian delves into his dedication to crafting smallgoods and dry-aged meats, and how this craft enhances La Luna's offerings.Sage Advice: Adrian imparts wisdom gained from his extensive experience and his vision for the evolution of Melbourne's food scene.Please find our guest information here:Website: https://www.lalunabistro.com.au/Instagram: https://www.instagram.com/lalunabistro/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Pay.com.auAre you a business owner bogged down by cumbersome payment processes earning you no reward points, well Pay.com.au has got you covered. With their platform, you can process payments faster, easier, and with better rewards than ever before — earning points with every business payment. Whether you’re paying invoices, employees, your BAS statements or simply looking to manage your business expenses more efficiently, Pay.com.au is your go-to platform. Turn your reward points into business-class flights or gift cards to incentivize and retain your staff. Check them out today at Pay.com.au and take your payment game to the next level.’Pay.com.auAre you a business owner bogged down by cumbersome payment processes earning you no reward points, well Pay.com.au has got you covered. With their platform, you can process payments faster, easier, and with better rewards than ever before — earning points with every business payment. Whether you’re paying invoices, employees, your BAS statements or simply looking to manage your business expenses more efficiently, Pay.com.au is your go-to platform. Turn your reward points into business-class flights or gift cards to incentivize and retain your staff. Check them out today at Pay.com.au and take your payment game to the next level.’

16 Nov 202346min

Ep 267 - The Intersection of Innovation and Tradition with Chris Lerch & Keat Lee from Lagoon DiningWe are thrilled to have Chris Lerch and Keat Lee of Melbourne's acclaimed Lagoon Dining with us on this podcast. Launched in 2019, the restaurant has been a beacon for East Asian-inspired cuisine, impressing critics and diners alike. With a perfect blend of passion, innovation, and style, Chris and Keat have led Lagoon Dining to numerous awards, even in challenging times.🎙 Key Takeaways:-Origins and Cuisine: Chris and Keat unravel the inception story of Lagoon Dining and their choice to spotlight East Asian cuisine amidst a European-heavy culinary scene in Carlton.-Innovative Balance: How do they blend tradition with innovation? Our guests delve into the art and strategy behind their menu.-Ambiance: The design story behind Lagoon Dining's unique combination of relaxed yet polished atmosphere.-Accolades: With prestigious awards like the delicious.100 People's Choice and a spot in Victoria's top 25 restaurants, Chris and Keat share what these recognitions mean to them.-Future Vision: Chris and Keat offer a sneak peek into what’s next for Lagoon Dining, plus the lasting impact they wish to make on the hospitality sector.Please find our guest information here:Website: https://www.lagoondining.com/Instagram: https://www.instagram.com/lagoondining/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Loaded Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.comLoaded Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.com

9 Nov 202334min

Ep 266 - Repeat - Intimate settings, epic experiences: The Power of Small Venues with founder of Don’s Place Alex Gavioli Smaller format venues with more compact food and beverage programs are becoming normalised across the country, especially in Melbourne. The bar scene is no stranger to this, so it is great to talk with a dynamic young leader in the hospitality industry this week who is carving a path to have one of the best small bar experiences in Melbourne. He is energetic, thoughtful and a very fun hospitality leader, so we feel fortunate to have Alex Gavioli from Don’s Place on the podcast this week. In this podcast we discuss: -For someone who hasn't been to Dons Place, how he explains the brand experience. -The idea of launching a kitchen takeover series for young or underrepresented chefs, who can then showcase their food for a night at the venue. -What the benefits are of executing smaller format venues rather than 100-120 pax sites. -What plans for the future and if he wants to create more Don’s place type venues. Please find our guest information here:Website: https://www.dons.place/Instagram: https://www.instagram.com/dons.prahranPlease find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Loaded Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.comLoaded Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.com

26 Okt 20231h 2min

Ep 265: From Corporate Life to a Delicious Detour with Chef Carolyne Helmy from The Star Gold Coast This week we’re honored to chat with Chef Carolyne Helmy. With a unique blend of French culinary mastery and New Caledonian heritage, Carolyne has been shaping the gastronomic landscape at The Star Gold Coast's luxury suite hotel, The Darling. Prepare to be whisked away into her world of sumptuous menus, tight-knit team culture, and ambitious vision for the future.Key Takeaways:-French Influence: Carolyne delves into how her French roots and culture infuse her culinary art at The Star Gold Coast.-Shaped by Experience: With stints at award-winning venues like Kiyomi and Garden Kitchen & Bar, she shares how these experiences have seasoned her culinary style.-Team Spirit: The importance of fostering a supportive work environment isn't lost on Carolyne. She talks about how strong camaraderie elevates the dining experience for guests.-Looking Ahead: Carolyne outlines her future aspirations, both for her team and The Darling's culinary offerings.-Legacy Goals: How does one leave a lasting impact on the hospitality industry? Carolyne gives us her take.Please find our guest information here:Website: https://www.star.com.au/goldcoast/Instagram: https://www.instagram.com/chefcarolyne/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Loaded Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.comLoaded Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.com

19 Okt 202348min

Ep 264: Cirque Du Soil's Path to Sustainable and Eco-Friendly Hospitality with Jean Darling and Stephen Mason.This week we're sitting down with Jean Darling and Stephen Mason, the minds behind Cirque Du Soil. This brand is not just shaking up the waste management game; it's creating a movement toward sustainable practices in hospitality. From environmental impacts to cutting-edge tech, these two are bringing an unprecedented level of transparency and innovation to the table.Key Takeaways:-Founding Vision: Jean explains how Cirque Du Soil came to be and its evolution.-Sustainability and Benefits: Stephen elaborates on how their unique approach to waste management can drastically improve a venue's sustainability and deliver tangible benefits.-Transparency Matters: Jean talks about the critical role of transparency in sustainable practices and how Cirque Du Soil embodies this principle.-Future Tech: Stephen gives us a peek into some of the upcoming innovations that promise to elevate waste management solutions in hospitality even further.Please find our guest information here:Website: https://cirquedusoil.com.au/Instagram: https://www.instagram.com/cirque.dusoil/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Loaded Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.comLoaded Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.com

12 Okt 202358min