S2 Ep1, Quality Perks with Shaun Marshall - May 23, 2023
Send a text In this episode, Shaun Marshall joins Neal Eggers & Karyn Dupree as a guest to discuss leadership and customer experience. They also touch upon the challenges of remote work and the import...
23 Maj 202323min
S1 Ep13 Quality Perks with Neal Topf, President of Callzilla - Sept 30, 2022
Send a text Quality Perks Live event where we chat about #Coffee and Call Centers. In episode 13, we’ll be chatting with Neal Topf the President of Callzilla about contact center Quality & Performance...
30 Sep 202225min
S1 Ep12 Quality Perks with Lisa Diehl, SOCAP Director & Freshpet Director of Consumer Care - Aug 31, 2022
Send a text Quality Perks Live event where we chat about #Coffee and Call Centers. In episode 12, we’ll be chatting with Lisa Diehl, SOCAP Director & Freshpet Director of Consumer Care about contact c...
31 Aug 202220min
S1 Ep11 Quality Perks with Vicki Herrell, QATC's Exec Director - Aug 25, 2022
Send a text Quality Perks Live event where we chat about #Coffee and Call Centers. In episode 11, we’ll be chatting with Vicki Herrell, #QATC‘s (Quality Assurance & Training Connection) Executive Dire...
25 Aug 202225min
S1 Ep10 Quality Perks Coffee & Quality Chat with Gregg Stone June 10, 2022
Send a text Summary In this episode of "Quality Perks Coffee & Quality Chat," Karyn Dupree, Quality Solutions Director at BPA Quality, and Neal Eggers, VP of Managed QA Services at BPA Quality discuss...
10 Juni 202223min
S1 Ep9 Quality Perks - Coffee & Quality Chat with Christine Clarson & Steve Hide May 6, 2022
Send a text Summary In this episode of "Quality Perks - Coffee & Quality Chat," hosts Karyn Dupree and Neal Eggers are joined by guests Christine Clarson and Steve Hide to discuss healthcare and the c...
6 Maj 202219min
S1 Ep8 Quality Perks - Coffee & Quality Chat with Yvette Renda April 22, 2022
Send a text Summary In this episode of "Quality Perks - Coffee & Quality Chat," Yvette Renda, the Director of People Development at BPA Quality, discusses the importance of the human element in contac...
22 Apr 202222min
S1 Ep6 Quality Perks - Coffee & Quality Chat with Matt Gryntysz & Dane Newman April 5, 2022
Send a text Summary In this episode of Quality Perks Coffee & Quality Chat, Karyn Dupree, Neal Eggers, Dane Newman, and Matt Gryntysz discuss various topics related to their roles at BPA Quality. Dane...
5 Apr 202220min
