10 No Holds Barred Predictions For Retail's Future: A Mid-Year Review
In our Season 4 finale, we peer into Steve's crystal ball to review his annual predictions as we approach the half way point of the year. In addition to unpacking what they are all about, we go for ra...
14 Juni 202247min
Retail Pride Hits The Road with Special Guest Ron Thurston
Our special guest this week is Ron Thurston, fellow Rethink Retail top influencer, best-selling author of Retail Pride: The Guide to Celebrating Your Accidental Career, and deeply experienced retail e...
7 Juni 202238min
Fixing The Leaky Bucket in the Post-Purchase Customer Experience with Narvar CEO Amit Sharma
Our special guest this week is Amit Sharma, Founder & CEO at Narvar, the post-purchase platform for e-commerce. Amit brings tremendous experience to his current role, having held leadership positions ...
31 Maj 202237min
Digitally Native Brands Hit The Wall
Despite all the hype, after gobs of venture capital investment, several high profile IPO's and some big moves into physical retail, the OG's of the new wave of DTC are running into trouble. Most of th...
24 Maj 202233min
The Power of Regret: An Interview With Best-Selling Author Dan Pink
Welcome to a special cross-over episode of the podcast. We're taking a break for the week and bringing you a great conversation Michael had on The Voice of Retail podcast with best-selling author Dan...
17 Maj 202225min
I'm Just Not That Into You: The Trap of the Promiscuous Shopper
“We've already established what you are, now we're just haggling over price."- A less than PC old jokeIt's hardly news that the retail industry is responsible for too many self-inflicted wounds. At th...
10 Maj 202233min
AtHome's Remarkable Growth Story with Lee Bird, CEO
Our special guest this week is Lee Bird, CEO of AtHome, the Home Decor Superstore that has experienced phenomenal growth in recent years growing to nearly 250 stores in 40 states. Lee brings a wealth ...
3 Maj 202242min
The Myth of the Great E-Commerce Acceleration
“The future is already here, it's just not very distributed.”- William GibsonEver since the pandemic began, the narrative of a great acceleration in online shopping has taken hold, with some even clai...
26 Apr 202237min
