Hotel Staff Training: Expense or Investment? With Yamel Henriksen from AHLEI
Is Training an Expense or an Investment? The Real Cost of Turnover with Yamel Henriksen (AHLEI) Do you know how much it truly costs when an employee leaves your hotel? Many hoteliers see training as a...
10 Jan 43min
Why Train If They Leave?" Solving the $5,800 Turnover Problem
If you are a leader in hospitality, you aren’t just running a business, you are fighting a "brutal war against attrition". With industry turnover rates hitting a staggering 85% in the U.S. , the cynic...
11 Dec 202513min
Hospitality Training Playbook: Inside Manifesto Market’s Success
Are you struggling to fill hospitality jobs or keep your team motivated? With industry turnover rates hitting 72%, the old ways of hiring and training are broken. In this episode, we sit down with Fl...
4 Dec 202544min
Gen Z in Hotel Jobs: Hotel Training for the next Gen of Hoteliers
Are Gen Z workers truly "disloyal," or is there a bigger story? The data is clear: the average Gen Z employee stays in their first few jobs for just 1.1 years. This isn't job-hopping; it's "growth hun...
27 Nov 202511min
Gen Z at Work: Why Hospitality is Ghosted and How to Fix it.
Lazy. Entitled. Overly demanding. Purpose-driven activists. The stereotypes used to describe Generation Z in the workplace are as common as they are contradictory. We hear that they live on TikTok an...
20 Nov 202516min
Gen Z in Hospitality: What Hotels Must Change to Survive | Benoît Vancauwenberghe
Gen Z in Hospitality: What Hotels Must Change to Survive Are hotels still built for a generation that’s already left the chat? In this eye-opening conversation, hospitality educator Mauricio Schüler t...
13 Nov 202541min
Negotiation Secrets Every Hotelier Should Know | Tatjana Kniazeva
🎙 Negotiation Skills Every Hotelier Should Know What if the key to better hotel partnerships, stronger leadership, and happier teams wasn’t about lowering your rates, but about learning how to negoti...
23 Okt 202535min
Hotel Staff Training Secrets from the #1 Luxury Resort in America
What if the secret to becoming the #1 luxury hotel in America wasn’t location, design, or money… but something far more human? 🌊✨ In this episode, I sit down with Jeff Giasson, General Manager of Acq...
2 Okt 202530min
