Steven Ollek joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast
In this episode, Steven shares his knowledge on the topic of DevSecOps and its intersection with Service Management. Each week, Jeffrey will be interviewing guests from the technology, Service Managem...
3 Feb 202239min
Morning Tea with Jeffrey - Our Customers Deserve Better Self-Service
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
2 Feb 20226min
Service Management Leadership - An Industry Problem
A brief discussion about the gap between training and real organizations Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership commu...
1 Feb 20226min
Service Management Leadership - The Implied Contract
A brief discussion about Experience Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's sh...
31 Jan 20224min
Akshay Anand joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast (part 2)
In this episode, Akshay shares his knowledge on the topic of the ITIL4 Practices and offers guidance for moving to ITIL4. This is part two of a two-part series. Each week, Jeffrey will be interviewing...
27 Jan 202231min
Morning Tea with Jeffrey - Improvement and Co-Creation
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
26 Jan 20225min
Service Management Leadership - ITSM + ITAM toolsets
A brief discussion about ITSM tooling Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's ...
25 Jan 20224min
Service Management Leadership - CMDB Success
A brief discussion about the CMDB Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show...
24 Jan 20227min
