Service Management Leadership Podcast

Service Management Leadership Podcast

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.

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Avsnitt(1195)

Service Management Leadership - Your CMDB Must Be Better

Service Management Leadership - Your CMDB Must Be Better

A brief discussion about the need to improve the CMDB for ITAM and ITSM processes/practices. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continu...

3 Maj 20215min

Second Annual Global ITAM Summit - Breakout Session - Alexander Golev

Second Annual Global ITAM Summit - Breakout Session - Alexander Golev

The Global ITAM Summit is a knowledge-sharing event with panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Alexander shares his Microsoft licens...

29 Apr 202122min

Morning Tea with Jeffrey - It Is All About The Relationships

Morning Tea with Jeffrey - It Is All About The Relationships

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

28 Apr 20215min

Service Management Leadership - It is all in the handoffs

Service Management Leadership - It is all in the handoffs

A brief discussion about improving your service management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay ...

27 Apr 20215min

Service Management Leadership - The Abilene Paradox

Service Management Leadership - The Abilene Paradox

A brief discussion about the need to improve decision making Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Sta...

26 Apr 20214min

Second Annual Global ITAM Summit - Breakout Session - Harinder Bansal

Second Annual Global ITAM Summit - Breakout Session - Harinder Bansal

The Global ITAM Summit is a knowledge-sharing event with panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Harinder shares his IT Procurement ex...

22 Apr 202122min

Morning Tea with Jeffrey - How to improve the standing of your IT organization

Morning Tea with Jeffrey - How to improve the standing of your IT organization

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

21 Apr 20218min

Service Management Leadership - Managing Software

Service Management Leadership - Managing Software

A brief discussion about the need to manage the growing software usage. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership commun...

20 Apr 20217min

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