Morning Tea with Jeffrey - Introduction
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the ...
6 Jan 20215min
David Cannon and Mark Bradley Join the Service Management Leadership Podcast with Jeffrey Tefertiller (re-published from November)
David and Mark discuss their respective involvement in the ITIL4 Digital and IT Strategy (DITS) Book and the Service Management field in general. This episode is a re-publish from a few months ago. Ea...
31 Dec 20201h 36min
Kenny Hosey Joins the Service Management Leadership Podcast with Jeffrey Tefertiller (Re-published from July)
Kenny Hosey joins Jeffrey as the twenty-sixth guest on the Service Management Leadership podcast. Topics range from his service management experience and how it relates to the healthcare industry. Th...
24 Dec 202040min
Kathy Foster Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Kathy joins Jeffrey as the twenty-fifth guest on the Service Management Leadership podcast. Topics range from her career journey to the changing climate in the IT Asset Management space. Each week, J...
17 Dec 202048min
Cyrus Howells Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Cy joins Jeffrey as the twenty-fourth guest on the Service Management Leadership podcast. Topics range from his career journey to the electric utility industry to ITIL process maturity. Each week, J...
10 Dec 202043min
Steven Ollek Joins the Service Management Leadership Podcast with Jeffrey Tefertiller (re-broadcast)
Steven joined Jeffrey as the tenth guest on the Service Management Leadership podcast. It was a great discussion. Topics range from the what Service Management looks like at the U.S. Army to Steven's...
3 Dec 202035min
David Billouz Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
David joins Jeffrey as the twenty-second guest on the Service Management Leadership podcast. Topics range from his career journey to the merging of ITSM and Agile and DevOps. Each week, Jeffrey will ...
23 Nov 202031min
James Moy Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
James joins Jeffrey as the twenty-first guest on the Service Management Leadership podcast. Topics range from his career journey to the virtues of Hardware & Software Asset Management. Each week, Jef...
20 Nov 202053min
