Service Management Leadership Podcast

Kenny Hosey joins Jeffrey as the twenty-sixth guest on the Service Management Leadership podcast. Topics range from his service management experience and how it relates to the healthcare industry. Th...

24 Dec 202040min

Kathy joins Jeffrey as the twenty-fifth guest on the Service Management Leadership podcast. Topics range from her career journey to the changing climate in the IT Asset Management space. Each week, J...

17 Dec 202048min

Cy joins Jeffrey as the twenty-fourth guest on the Service Management Leadership podcast. Topics range from his career journey to the electric utility industry to ITIL process maturity. Each week, J...

10 Dec 202043min

Steven joined Jeffrey as the tenth guest on the Service Management Leadership podcast. It was a great discussion. Topics range from the what Service Management looks like at the U.S. Army to Steven's...

3 Dec 202035min

David joins Jeffrey as the twenty-second guest on the Service Management Leadership podcast. Topics range from his career journey to the merging of ITSM and Agile and DevOps. Each week, Jeffrey will ...

23 Nov 202031min

James joins Jeffrey as the twenty-first guest on the Service Management Leadership podcast. Topics range from his career journey to the virtues of Hardware & Software Asset Management. Each week, Jef...

20 Nov 202053min

Aravinda discusses her experience in the retail sector and how it pertains to Service Delivery, Service Management, and Business Continuity. Each week, Jeffrey will be interviewing guests from the tec...

12 Nov 202048min

David and Mark discuss their respective involvement in the ITIL4 Digital and IT Strategy (DITS) Book and the Service Management field in general. Each week, Jeffrey will be interviewing guests from th...

6 Nov 20201h 36min