Ep 35 - "Form Frames Function" - Greg Sanker, Part 2
In this episode, kengon wraps up his conversation with Greg Sanker. They talk about GRC (governance, risk, and compliance), complexity, form, music, and a whole lot more!
6 Nov 202431min
Service Management Leadership - Enterprise Service Delivery
In this episode, Jeffrey discusses enterprise service delivery and its implications Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). ...
4 Nov 20243min
Season 3 - Episode 1 ServiceNotes Interview with Jeffrey Teffertiller
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's process...
3 Nov 20249min
Service Management Leadership - Hard Times
This episode is about the times we live in Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Manage...
31 Okt 20242min
Ep 34: "AI: Govern This!" -- Greg Sanker
In this episode, kengon talks with Greg Sanker about governance, risk, and compliance, and how these relate to AI.
31 Okt 202425min
Service Management Leadership - AI Business Cases
In this episode, Jeffrey discusses a recent article on AI and its implications Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeff...
28 Okt 20246min
Full Guest Interview with Sherrina Job - Season 2 Episode 6
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's process...
27 Okt 202427min
Service Management Leadership - AI Capabilities
This episode is about having a different perspective of AI Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder o...
24 Okt 20244min
