David Cannon and Ken Jarvis Discuss Benefits of Incorporating ITIL - Operational Stability
In this episode, David & Ken talk about how ITIL improves operational stability
6 Feb 20248min
Service Management Leadership - Schrodinger's Cat and ITSM
A brief discussion about objectivity in our ITSM programs Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founder of...
5 Feb 20245min
Service Management Leadership - Guest Host Luigi Ferri Talking About Service Relationship
Luigi Ferri takes the mic to talk about Service Relationship in this Service Management Leadership Podcast episode. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice Eac...
2 Feb 20243min
Service Management Leadership - Viewing Our Asset Management Programs Differently
A brief discussion about two perspectives we should have for asset management Use this link to sign up for the Global ITAM Summit: https://forms.gle/ZGPCK8PbtxbvPupq6 Each week, Jeffrey will be sha...
1 Feb 20244min
Esoteric Curiosities - The Beginning
This is the inaugural episode of Esoteric Curiosities -- a podcast with Kenneth ("kengon") Gonzalez. This one has a simple intent: Get to know kengon a little. Ready? Let's go!
31 Jan 20249min
David Cannon and Ken Jarvis Discuss Benefits of Incorporating ITIL - Cost Savings
In this episode, David & Ken talk about direct savings of using incorporating ITIL
30 Jan 20249min
Service Management Leadership - Understanding the Potential Outcomes
A brief discussion about digital transformation Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founder of Service M...
29 Jan 20243min
Service Management Leadership - Guest Host Luigi Ferri Talking About Service Level Agreements
Luigi Ferri takes the mic to talk about Service Level Agreements in this Service Management Leadership Podcast episode. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice ...
26 Jan 20243min
