031. The Human Side of Nonconformities – Why Good People Create Bad Results
Nonconformities are a normal part of every management system. They are documented, investigated, and corrected – yet many organisations still focus on who made the mistake instead of understanding why...
22 Apr 12min
030. Effective A3 Report – From Firefighting to Structured Problem Solving
Problem-solving is a daily reality in automotive organisations. Issues appear, teams react quickly, actions are taken – yet the same problems often return again and again. In this episode of Specifica...
15 Apr 16min
029. When Everything Stops: Contingency Planning & Crisis Leadership in Automotive
Production stops. A key supplier fails. A cyberattack hits. A fire, power outage, or logistics breakdown interrupts the flow. In automotive, disruption is not a question of if – but when. If this epis...
8 Apr 18min
028. Error-Proofing in Automotive – Designing Processes That Physically Protect the Customer
Human error is unavoidable. But customer defects caused by preventable mistakes should not be. In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott explore what e...
1 Apr 12min
027. ISO 19011 – What Great Auditors Actually Do
Internal audits are a standard requirement in every management system. They are planned, performed, documented – and yet in many ,In this episode of Specifically About Quality, Agata Lewkowska Ph.D. a...
25 Mars 19min
026. VDA FFA – When the Failure Happens in the Field
Field failures are every automotive organisation’s nightmare. A product reaches the customer, something goes wrong, and suddenly the issue is no longer internal – it is visible, costly, and reputation...
18 Mars 38min
025. Change Management – Why Quality Changes Fail and How to Make Them Stick
Change is constant in automotive organisations. Process updates, engineering changes, supplier changes, new requirements – and yet many quality changes fail to deliver lasting results. In this episode...
11 Mars 15min
024. PPAP in Real Life - From Customer Expectations to Approval Without Firefighting
PPAP is a formal customer requirement in automotive quality. It defines what must be submitted, reviewed, and approved – yet in many organizations PPAP is treated as a stressful, last-minute activity ...
4 Mars 18min
