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Reka Mishra is the managing director of the transformation office for the SVB Financial Group. She lays out the basics of mergers and acquisitions before diving in on operational excellence. For M&A, ...

24 Feb 202023min

Adrian Terry, VP of GM Financial's OpEx function, discusses their unique approach to IT and RPA. Initially, IT had some processes they wanted to automate. From there, a pilot was developed. It soon be...

17 Feb 202028min

Barbara Hodge reflects on 2019, identifying the trends that shaped the decade. Data, self-service, and automation has affected us all. A new awareness of personal data and its power—for good and for e...

10 Feb 202013min

NASA's Pam Wolfe joins us to discuss their RPA journey, which started over two years ago in their Shared Services Center. Establishing RPA governance across NASA has taken time, strategy, and strong s...

3 Feb 202033min

Hendrik Boehmer is the People Experience & Operations Lead for Unilever. While such a title is a few syllables longer than its counterpart, Hendrik explains that Unilever's HR transformation involved ...

27 Jan 202025min

Martin Felder is the head process automation center at Linde Global Services. He discusses his role with Linde as well as their journey into RPA. Instead of taking the typical low-hanging-fruit approa...

20 Jan 202029min

In this episode, IEEE's Lee Coulter discusses the notion that the future of every successful company will depend on the transformation into a technology services business—even pizza. This far-reaching...

13 Jan 202050min

Dmitri Popov, global service management lead for Mann + Hummel Group, joins us today to discuss scaling RPA. Dmitri himself admits that such a process is painful, in part because of the few successful...

6 Jan 202030min