Episode 41: If Your Logo Is On It, Your Reputation Is On the Line
You are probably always thinking about how your shop looks inside and out because you know that impacts your reputation. But what other things exist with your logo on them? How do you ensure your logo...
23 Sep 202222min
Episode 40: All About Insurance with Brian Boland of Garage Guard
We dove into insurance with Brian, asking him: When you talk to Auto Repair shops, what do you often find they don't realize about the insurance they should be carrying? What are some key factors that...
12 Aug 202222min
Episode 39: Do You Need More Business? Or Do You Need More Techs?
What do you need more at your shop right now, customers or technicians? We talk to many clients and shop owners who tell us their #1 need is more techs. If they are our clients, we tell them let's mak...
27 Juli 202217min
Episode 38: What Do Technicians Think Is The Most Important Aspect Of A Job With Jay Goninen from WrenchWay
We partnered with WrenchWay to ask technicians what aspects of a job are most important to them. We’ve got the results and we talk to WrenchWay co-founder and President Jay Goninen about them on the p...
9 Juni 202246min
Episode 37: The Impact of Reviews: Here’s What Matters Most
A recent survey shows that elements of reviews were four of the top five factors for how consumers choose local service providers. What were those four factors and how should auto repair shops approac...
26 Maj 202214min
Episode 36: Google Is Changing the Search Experience for Local Services - What that Means for Auto Repair Shop Owners
Google recently made a change in their search engine results pages that could exponentially increase the importance of actively managing your Google Business Profile (formerly known as Google My Busin...
17 Feb 202222min
Episode 35: Six Tips To Turn First-Time Customers Into Long-Term Customers
The customer experience plays a huge role in determining whether a first-time auto repair shop customer is going to return or not. We’ve got six tips to help you turn brand new customers into life-lon...
2 Feb 202226min
Episode 34: 5 Marketing To-dos for Your Auto Repair Shop
Martin and Bekah talk about the 5 marketing to-dos for your auto repair shop that you should start focusing on right now - before 2022. Take a listen!
14 Dec 202122min
