Niall Downey on Mistakes
What happens when a surgeon decides to become an airline pilot? You get some amazing insights into mistakes, how they happen and what we can do to mitigate them.That surgeon and now pilot is my guest ...
3 Feb 20241h 10min
Solène Clément on Pragmatic Compliance
What happens when companies outside financial services are required to comply with regulations such as AML (Anti-Money Laundering)? As we all know from our personal experiences of banks that want to v...
28 Jan 202454min
Carina Maggar on Coming Out
Authenticity is often praised, and inauthenticity is criticised. We want people to be themselves. But what happens if the society we’re in isn’t supportive or even hostile toward who we really are? Or...
21 Jan 20241h 4min
Sarah Armstrong-Smith on The Cyber Attacker Mindset
What’s the most effective way to manage cyber risk? The obvious answer is to have more sophisticated security systems. My guest on this episode thinks the answer is humans.That’s because behind every ...
15 Jan 20241h 1min
Melina Palmer on The Truth About Pricing
What determines the price of an item or service? How can we price things so that people want to buy them but also so that we feel it’s fair? Whether (like me) you’re in business and have to sell, or y...
8 Jan 202459min
Richard Shotton on Choice
What drives the choices we make, and how can we influence the choices that others make?On this episode, I’m speaking to an expert in human decision-making. Richard Shotton is a behavioural science pra...
31 Dec 20231h
David Meikle on Creative Control
How can we manage people who are doing creative work? On the one hand, letting someone do what they want feels incredibly risky. On the other hand, creativity requires a degree of freedom, experimenta...
16 Dec 20231h 6min
Vishal George on Money Mindsets
Why do we sometimes make bad decisions in relation to money and what can we do about it? My guest, Vishal George, is a Behavioural Scientist who has recently published a book called ‘Money Mindsets: S...
4 Dec 20231h 4min
