The Journal Podcast

As part of a special series, our claims community board members will be speaking to colleagues about their roles and how they got into them. This is the second episode in the series.  In this episode...

13 Sep 202313min

As part of a special series, titled ‘The evolving profession: charting new careers in the insurance claims community’, our claims community board members will be speaking to colleagues about their rol...

26 Juli 202330min

In this episode of the podcast, we are discussing the initiatives, programmes, and tools from the CII and PFS to help people with their career development.  We're joined by George Tsounias, Education...

19 Juli 202316min

In this episode of the podcast, we are discussing the resources the CII and PFS have developed to support members in relation to the FCA’s Consumer Duty. We are joined by Vanessa Riboloni, Customer...

12 Juli 202317min

In this episode of the podcast, we are discussing theme 6 of the CII’s new 5-year Strategic plan, Sustainable Institute. We are joined by Alan Vallance, Chief Executive of the CII, and Trevor Edwards...

6 Juli 202323min

In this episode of the podcast, we are discussing the latest findings from the CII’s Public trust index, a survey conducted by the CII to measure the levels of trust that the public and SME’s have in ...

28 Juni 202323min

In this episode of the podcast, we are discussing theme 5 of the CII’s new 5-year Strategic plan, Digital First.  We are joined by the CII’s Mathew Mallett, Chief Digital and Information Officer, and...

21 Juni 202319min

In this episode of the podcast, we are discussing the work of The Insurance Charities, which has been providing support for current and former insurance employees and their dependants in the UK and Ir...

15 Juni 202317min